Accomplished, achievement-driven and results-oriented healthcare professional with an emphasis in quality improvement metrics seeking placement with a top tier Healthcare Provider
Overview
23
23
years of professional experience
Work History
DIRECTOR OF COMPLIANCE, RISK MANAGEMENT & PRIVACY
Memorial Hospital Of Carbon Count
12.2016 - Current
Administrative lead for emergency room, ambulance service, dietary, home care, maintenance, and housekeeping.
Managed all insurance claims and contracts for hospital including general liability, medical malpractice, cyber, directors and officers, and vehicle fleet
Managed all legal claims for hospital
Created quality improvement metrics for all departments with help of department managers
Served on following committees: medical care review, clinic care review, pharmacy and therapeutics, surgical care review, OB neonatal, trauma, antibiotic stewardship, compliance (Chair), quality, patient safety, environment of care, ethics
Secured State Land Investment Board (SLIB) grant for $240,000 (2021) and $430,000 (2023), and FEMA claim for $980,000
Interim director of human resources, maintenance, and EVS.
DIRECTOR QUALITY IMPROVEMENT, COMPLIANCE, RISK MGT
MEMORIAL HOSPITAL OF CARBON COUNTY
01.2016 - 01.2019
Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Maintained up-to-date information in electronic medical records software.
Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
Responded to inquiries from doctors, nurses and patients with accurate information.
CONSULTANT
QUALITY IMPROVEMENT & OPERATIONS
INDEPENDENT PHYSICAL THERAPY
01.2015 - 03.2015
Created quality improvement metrics for physical therapists and support staff to monitor staff productivity and clinical quality
Increased monthly visits year over year by 400
Reengineered operations in six clinics throughout the Los Angeles area to ensure physician prescribed visits are utilized.
MANAGEMENT SERVICES OFFICER III
LOS ANGELES BIOMEDICAL RESEARCH INSTITUTE, HARBOR-UCLA MEDICAL CENTER
07.2013 - 06.2014
Development of departmental quality improvement metrics and goals
Creating new county position “Vascular Surgery Radiologic Technician Specialist” for department of surgery
Monitor department’s compliance with quality improvement metrics with an emphasis on Post-anesthesia evaluation.
Quality Improvement Medical Director’s Office
06.2012 - 07.2013
Successful development of individual physician quality improvement metrics for Obstetrics & Gynecology, Surgery, Medicine, Neurology, Family Medicine, Orthopedics, Psychiatry, and Pediatrics coordinating the IT department and DHS SAS programmers for package development
Course coordinator for David Geffen School of Medicine externship in Administration and Patient Safety
Patient Safety, CLABSI, Sepsis.
Assistant for Associate Medical Director
Department of Anesthesiology
01.2003 - 05.2012
Managed $7 million annual budget for Department of Anesthesia
Worked with surgery and nursing staff to increase surgical cases on average of 21% over 4 months
Developed and created departmental Policies and Procedures
Assisted with ACGME and JCAHO reviews (Full accreditation from both review committees)
Contract management and oversight for physicians, certified nurse anesthetists, and anesthesia technicians
Prepared department data for Medicare Cost Report.
Independent Consultant
Reengineered Harbor
09.2000 - 01.2003
Anesthesiology OR coverage for attending physicians, residents, and CRNAs resulting in a savings for the County and department of over $700,000 annually.
Education
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Masters of Health Administration - Health Services Management & Policy
The Ohio State University
2000
Masters of the Arts - Political Management
George Washington University, Political Management
1995
Bachelor of the Arts - History
The University of California
1991
Skills
Staff Management
Complex Problem-Solving
Issue and Conflict Resolution
Team Leadership
Verbal and Written Communication
Budgeting and Cost Control
Accomplishments
Certified Professional In Health Care Quality (CPHQ) 2014-2018
COMMUNITY COMMITTEES
Carbon Emergency Management 2021-Present
Carbon County School District 1 School Safety Policy and Planning 2022-Present
Timeline
DIRECTOR OF COMPLIANCE, RISK MANAGEMENT & PRIVACY
Memorial Hospital Of Carbon Count
12.2016 - Current
DIRECTOR QUALITY IMPROVEMENT, COMPLIANCE, RISK MGT
MEMORIAL HOSPITAL OF CARBON COUNTY
01.2016 - 01.2019
CONSULTANT
QUALITY IMPROVEMENT & OPERATIONS
INDEPENDENT PHYSICAL THERAPY
01.2015 - 03.2015
MANAGEMENT SERVICES OFFICER III
LOS ANGELES BIOMEDICAL RESEARCH INSTITUTE, HARBOR-UCLA MEDICAL CENTER
07.2013 - 06.2014
Quality Improvement Medical Director’s Office
06.2012 - 07.2013
Assistant for Associate Medical Director
Department of Anesthesiology
01.2003 - 05.2012
Independent Consultant
Reengineered Harbor
09.2000 - 01.2003
Masters of Health Administration - Health Services Management & Policy
The Ohio State University
Masters of the Arts - Political Management
George Washington University, Political Management
Bachelor of the Arts - History
The University of California
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