Collins Omondi
Midlothian
Summary
Experienced 4th year medical student with a decade of healthcare experience in patient care coordination, pharmacy services, and clinical review. Skilled at optimizing patient access processes, ensuring clinical audit compliance, and delivering compassionate care. Utilizes evidence-based practices to enhance patient outcomes, streamline workflows, and elevate the patient experience. Proficient in managing multiple tasks in high-pressure environments, handling complex cases with professionalism and empathy, and collaborating effectively with interdisciplinary teams. Known for reliability and excellence, committed to the highest standards of care and proactive task approach in future medical endeavors.
Overview
11
11
years of professional experience
Work History
Medical Scribe Cardiology
Texas Health Huguley Hospital
03.2024 - Current
- Documented patient encounters, ensuring accuracy and completeness of medical records.
- Collaborated with healthcare providers to streamline documentation processes and improve workflow efficiency.
- Reviewed and edited clinical notes for clarity and compliance with legal standards and regulations.
- Trained new medical scribes on best practices for documentation and EHR navigation techniques.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
Patient Care Technician
Baylor Scott & White Health
05.2023 - Current
- Conduct patient registration by collecting and entering detailed personal, insurance, and medical information into the EHR system.
- Verify patient information and documentation against provided IDs and insurance cards to ensure correctness before data entry.
- Coordinate with insurance providers to confirm coverage and pre-authorization for services, mitigating any potential billing issues.
- Obtain and document pre-authorizations for required procedures and services, ensuring all necessary approvals are secured before patient appointments.
- Address patient questions regarding registration, insurance benefits, and billing procedures.
- Prioritize ER patient registrations, verify insurance in real-time, and coordinate with clinical teams to expedite the intake process.
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted with daily living activities to enhance patient comfort and independence.
- Documented patient progress and care interventions in electronic health records.
- Coordinated with multidisciplinary teams to ensure comprehensive patient care plans.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Patient Care Liaison
Duly Health and Care
01.2022 - 01.2023
- Act as a primary point of contact for patients, addressing their concerns and advocating for their needs throughout the healthcare process.
- Schedule appointments, coordinate referrals, and manage follow-up communications to ensure continuity of care and patient satisfaction.
- Assist patients in accessing and utilizing healthcare resources, including services, financial assistance programs, and educational materials.
- Educate patients about their diagnoses, treatment options, and care plans, empowering them to make informed decisions about their health.
Pharmacy Technician
DaVita RX
01.2019 - 01.2022
- Gather and input patient data, consult with clinicians and doctors to confirm patient status and medication needs.
- Inform patients about their prescribed medications, including dosage, directions, and potential side effects, as provided by the medical doctor.
- Assist patients with the authorization and setup of medication refills, including both ESRD and regular medications.
- Conduct regular inventory audits, monitor expiration dates, and reorder stock as needed to prevent shortages and ensure availability.
- Prepare and maintain reports by collecting, summarizing, and analyzing relevant information for operational and regulatory purposes.
- Discuss patient status and medication requirements with clinicians and doctors to facilitate appropriate medication adjustments and refills.
Patient Care Coordinator
Conversion Health
01.2018 - 01.2019
- Conduct regular patient rounds to monitor the delivery of care, documenting patient status and progress toward desired outcomes.
- Collaborate with direct care providers to review and update care plans, ensuring they align with patient needs and clinical goals.
- Interact with various departments to negotiate and expedite scheduling and completion of diagnostic tests, procedures, and consultations.
- Report personnel and performance issues to the unit manager, ensuring that any deviations from expected care standards are addressed.
- Consult with patients regarding their choice of medication, manage refill authorizations, and ensure the availability of necessary supplies.
Internal Audits Coordinator
Next Health Pharmacy
11.2015 - 01.2018
- Conduct thorough reviews of pharmacy scripts billed to PBMs, verifying that all protocols are followed, and identify discrepancies or errors in prescription billing.
- Examine patient accounts to confirm accurate prescription records and resolve any inconsistencies or issues related to prescription fulfillment and billing.
- Provide administrative and functional support for both ad-hoc and regular organizational audits, contributing to the improvement of people, processes, and systems within the pharmacy.
- Identify areas for process enhancements, contribute to the development of new procedures, and implement changes to streamline operations and boost performance.
Clinical Review Specialist
CVS/Caremark Corporation
02.2014 - 01.2015
- Conduct pre-qualification assessments for potential patients to determine eligibility for specific treatments or medications.
- Perform concurrent reviews to monitor and assess the ongoing appropriateness of medical treatments and resource utilization.
- Apply medical necessity criteria, including InterQual and Milliman guidelines, to evaluate insurance requirements for authorization reviews.
- Extract and abstract relevant information from medical records with high accuracy.
- Monitor and assess medication use patterns, identify potential non-compliance issues, and implement corrective actions to maintain regulatory standards.
Education
M.D. - Doctor of Medicine
Caribbean Medical University
Chicago, IL05-2025
Bachelor of Science - Biological Sciences Psychology
Texas A&M University-Commerce
Commerce, TX12-2013
High School Diploma -
James W. Martin High School
Arlington, TX06-2009
Skills
- Efficient patient intake coordination
- Data analysis reporting
- Proficient in health and safety regulations
- Health information system oversight
- Patient vital signs assessment
- Infection control methods
- Knowledge of clinical terminology
- Accurate specimen handling
- Patient care management
- Results analysis and reporting
- Proficient in medication management
- Clinical auditing expertise
- EHR management
- Health literacy promotion
Languages
English (Fluent)
Spanish (Advanced)
French (Advanced)
Personal Attributes
- Dedicated to Client Well-Being
- Calm Under Pressure
- Punctuality and reliability
- Highly organized and efficient
- Excellent listening and communication skill
- Prioritization and Multitasking
- Detail Orientation and Accuracy
- Professionalism and Integrity
- Strong leadership and initiative
- Quick Reflexes
- Accountability & Responsibility
- Decision-making under pressure
- Time management techniques
- Tactical Planning & organizational skill
- Reliability in Following Procedures
- Quick Learner & Self-Motivated
Additional Experiences
- Transporter, Uber, 2013
- Merchandiser, HDA Merchandising, Commerce, TX, 2013
- Merchandiser, Kellogg Company, 2012 - 2013
- Meat Cutter, Safeway, Rockwall, TX, 2011 - 2012
Interests
- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
- Gym Workouts
- Getting involved in local advocacy groups to promote positive change in the community
- Gardening
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Medical Scribe Cardiology
Texas Health Huguley Hospital
03.2024 - Current
Patient Care Technician
Baylor Scott & White Health
05.2023 - Current
Patient Care Liaison
Duly Health and Care
01.2022 - 01.2023
Pharmacy Technician
DaVita RX
01.2019 - 01.2022
Patient Care Coordinator
Conversion Health
01.2018 - 01.2019
Internal Audits Coordinator
Next Health Pharmacy
11.2015 - 01.2018
Clinical Review Specialist
CVS/Caremark Corporation
02.2014 - 01.2015
M.D. - Doctor of Medicine
Caribbean Medical University
Bachelor of Science - Biological Sciences Psychology
Texas A&M University-Commerce
High School Diploma -
James W. Martin High School
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