Collins Prosper Kwikiriza
Los Angeles
Summary
Dependable professional known for being committed to providing enjoyable transportation for passengers. Determined Bus Operator boasting a great driving record, consistent job attendance, and a great work ethic.
Observant bus operator proudly offering several years' experience promoting effective communication with passengers, dispatchers and other stakeholders. Proactive worker known for helping passengers with baggage and wheelchairs. Knowledgeable in bus inspections and highly dedicated.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bus Operator
Los Angeles metropolitan transportation authority
Los Angeles
04.2023 - 02.2026
- Operated fixed-route buses safely and on schedule while maintaining on-time performance and passenger service standards.
- Operated 40-foot buses along assigned LA Metro routes, following timetables and traffic laws to maintain reliability.
- Conducted thorough pre- and post-trip inspections, recorded mechanical defects, and filed reports for maintenance action.
- Assisted elderly and mobility-impaired riders with secure boarding and seating, reducing trip interruptions and complaints.
- Monitored farebox transactions and ridership counts each shift, compiling daily reports for dispatcher analysis.
- Resolved passenger disputes and safety incidents on-route through calm de-escalation and clear communication.
- Adjusted driving techniques during congestion to preserve schedule adherence while minimizing fuel consumption.
- Coordinated with dispatch during detours, relayed updated ETAs to riders, and implemented temporary route adjustments.
Education
MS - Data Analytics
Arizona State University
Tempe, ArizonaBS - Urban Planning and Sustainability
Arizona State University
Tempe, ArizonaAA - Science Technology Engineering and Mathematics
Los Angeles Pierce College
Winnetka, CaliforniaSkills
- Route Planning
- Customer Service
- Adaptability
- Negotiation
Certification
- Certification in Architectural technology at Los Angeles pierce College
Timeline
Bus Operator
Los Angeles metropolitan transportation authority
04.2023 - 02.2026
MS - Data Analytics
Arizona State University
BS - Urban Planning and Sustainability
Arizona State University
AA - Science Technology Engineering and Mathematics
Los Angeles Pierce College