COLLINS FACE
Sleepy Hollow,NY
Summary
Art and Design Consultant Seasoned art and design professional with the passion, skill and expertise to advise clientele on the acquisition of fine and decorative art, high-end consumer goods and home furnishings that suit and elevate clients' lifestyles. Has an extensive background in top-tier expertly nuanced customer service. Expert in building meaningful client relationships and productively steer the sales lifecycle in lifestyle brand markets. A motivated revenue and growth creator who quickly grasps and provides solutions that meet and surpass the needs and objectives of clients. Skilled in effective time management, task prioritization, and project management to successfully drive multiple projects to completion. Ability work independently and with a team. Extensive experience in design and graphics software including Adobe Creative Suite, WordPress, and 3D floor planning software. Proficient in Microsoft Project and Office 365.
Overview
30
30
years of professional experience
Work History
Curatorial Assistant
Metropolitan Museum of Art
1994.09 - 2004.06
- Worked closely with Curators in European Paintings and Print Departments to digitally catalog works for online content
- Researched and contributed to exhibition catalogues in Prints and Drawings and European Paintings.
Design Consultant
Ethan Allen
2023.01 - Current
- Design compelling luxury living spaces for Ethan Allen clients that embrace their lifestyle and build client relationships to final sale and beyond
- Represent and promote the Ethan Allen brand in person with polished professionalism and online using the latest technologies
- Work closely with clients to understand and bring their interior design needs and wishes to life
- Build close relationships with clients so they become loyal to me as a designer and loyal to the Ethan Allen brand
- Whether it's an entirely new home, a remodel, or renovation of their existing home or an update of one room, I offer design solutions that are on point, on trend and within their budget
- The commission-based sales position inspires design consultants to meet or exceed monthly financial goals for the business and themselves
- Most importantly, I create a win-win experience for the client
Design Consultant
Ethan Allen
2023.01 - Current
- Design compelling luxury living spaces for Ethan Allen clients that embrace their lifestyle and build client relationships to final sale and beyond
- Represent and promote the Ethan Allen brand in person with polished professionalism and online using the latest technologies
- Work closely with clients to understand and bring their interior design needs and wishes to life
- Build close relationships with clients so they become loyal to me as a designer and loyal to the Ethan Allen brand
- Whether it's an entirely new home, a remodel, or renovation of their existing home or an update of one room, I offer design solutions that are on point, on trend and within their budget
- The commission-based sales position inspires design consultants to meet or exceed monthly financial goals for the business and themselves
- Most importantly, I create a win-win experience for the client
Customer Service Team Leader
Whole Foods Market
2021.01 - 2023.01
- In Prepared Foods, Groceries and Bakery, provided exceptional professional customer service to a consumer demographic of wealthy millennials
- Assist customers in using Whole Foods products to build a healthy quality lifestyle
- Identify and solve problems for both shoppers and employees.
Owner and Creative Director
iFaceAds, LLC.
2008.01 - Current
- Founded and built regional creative design and advertising agency providing print and digital advertising to develop brand awareness, market reach and drive revenue of local and regional businesses
- Specialized in Brand Identity, development and promotion
- Created and directed website design, search and social media advertising campaigns and marketing plans
- Provided consultative service to determine budgets, target demographics, advise media selection and sales solutions
- Contracted and managed up to 12 teams of graphic designers, copywriters, and marketing specialists
- Established lasting client relationships with, among others: Metropolitan Museum Art, Rochambeau Fine Wines, Jazz Forum Arts, Harper Collins Publishing, and McCann/MRM.
Lead Hostess and Concierge
Crabtree's Kittle House Inn and Restaurant
2016.01 - 2018.01
- High energy position requiring dynamic customer interaction, motivation, and adaptability
- Set expectations prior to guest arrival
- Handled phone and computer inquiries along with documenting and managing detailed reservation schedules for both the Inn, Restaurant and world-renowned Wine Cellar
- Upheld top-tier brand guidelines ensuring superior customer service to high-profile clientele including President Bill Clinton, First Lady and former US Secretary of State, Hillary Clinton and then Governor Andrew Cuomo.
Designer Fashion Stylist
Neiman Marcus
2014.01 - 2016.01
- Selected to foster private clientele, build deeply personal relations, and deliver seamless service to high-net worth individuals
- Cultivated a robust customer base and new client pipeline through design and implementation of individualized strategies
- Leveraged relations with very important customers (VIC) to improve growth and profitability
- Participated in philanthropic activities, partnerships, and attended social events.
Design and Sales Associate
Restoration Hardware
2012.01 - 2014.01
- Provided RH clientele expert interior design consult, product knowledge and superior service
- Qualified and educated potential buyers on the multidisciplinary design practice behind the creation of extraordinary living and workspaces
- Responsible for all phases of the client lifecycle from engagement through product delivery
- Build and nurture a strong client base
- Represent the lifestyle brand through ongoing communication and professionalism.
Education
MASTER OF ARTS - Art History
New York University, Institute of Fine Arts
BACHELOR OF ARTS - Art History
Smith College
ASSOCIATE OF APPLIED ARTS - Graphic and Advertising Design
Parsons School of Design
CERTIFICATE IN PROFESSIONAL DEVELOPMENT - Advanced Graphic and Web Design
Pace University
CERTIFICATE OF PROFESSIONAL STUDIES - Digital and Social Media Marketing
Fordham University
Skills
- Knowledge of Art and Art History
- Graphic and Advertising Design
- Interior Design
- Sales and Marketing
- Luxury CPG Experience
- Client Relationship Management
- Strategic Thinking
- Brand Identity and Development
- Brand Representation
- Problem Solving
- Elevated Customer Service
- Sales Closing
- Communication
- Digital asset management
Timeline
Design Consultant
Ethan Allen
2023.01 - Current
Design Consultant
Ethan Allen
2023.01 - Current
Customer Service Team Leader
Whole Foods Market
2021.01 - 2023.01
Lead Hostess and Concierge
Crabtree's Kittle House Inn and Restaurant
2016.01 - 2018.01
Designer Fashion Stylist
Neiman Marcus
2014.01 - 2016.01
Design and Sales Associate
Restoration Hardware
2012.01 - 2014.01
Owner and Creative Director
iFaceAds, LLC.
2008.01 - Current
Curatorial Assistant
Metropolitan Museum of Art
1994.09 - 2004.06
MASTER OF ARTS - Art History
New York University, Institute of Fine Arts
BACHELOR OF ARTS - Art History
Smith College
ASSOCIATE OF APPLIED ARTS - Graphic and Advertising Design
Parsons School of Design
CERTIFICATE IN PROFESSIONAL DEVELOPMENT - Advanced Graphic and Web Design
Pace University
CERTIFICATE OF PROFESSIONAL STUDIES - Digital and Social Media Marketing
Fordham University
Similar Profiles
ABDOULIE FAALABDOULIE FAAL
Archives Intern at The Metropolitan Museum of ArtArchives Intern at The Metropolitan Museum of Art
YOUSSEF HANAFYYOUSSEF HANAFY
Payroll Analyst at Metropolitan Museum Of ArtPayroll Analyst at Metropolitan Museum Of Art
Jaelen DinkinsJaelen Dinkins
Social Media Intern at The metropolitan museum of artSocial Media Intern at The metropolitan museum of art