COLLINS KUJO SACKEY
AVIATION
DOHA,QATAR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in all aspects of all level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
EQUIPMENT PROCESSING ASSITANT
QATAR AIRWAYS FLIGHT CATERING COMPANY
DOHA
02.2022 - Current
- Loading and offloading catering Equipments in aircraft
- Preparation off VIP Equipments to flight
- Developed strong communication and organizational skills through working on group projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
UNIFORM OFFICER
GHANA IMIGRATION SERVICE
ACCRA
11.2020 - 01.2022
- Ensuring daily operations of uniform stores operates smoothly and effectively and correct uniforms are delivered to all uniforms wearers in timely manner
- Ensuring all records are been kept both analogue and digital for daily records and monthly stocks keeping
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
CUSTOMER SERVICE REPRESENTATIVE
GHANA PORTS AND HABOUR
ACCRA
05.2018 - 12.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
COUSTOMER CARE SUPERVISOR
VODAFONE GHANA NETWORK
ACCRA
12.2017 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Applied effective time management techniques to meet tight deadlines.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Demonstrated leadership skills in managing projects from concept to completion.
HEAVY TRUCK OPERATOR
IBROSS MINING COMPANY
ATIWA EASTERN REGION
12.2017 - 01.2018
- rive and operate heavy trucks to long and short distances
- Pre inspect all trucks before all operators used
- pick up goods and Equipments with materials ,verify loads accuracy and deliver them as instructed within its time
- load and unload cargofollow Instructions,locate and read location on road maps
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
COUSTOMER CARE ATTENDANT
GHANA INTERNATIONAL AIRPORT
ACCRA
02.2016 - 11.2017
- Assisting customers to the right direction on the allocated ticket
- assisting customers and the profilers to check their documents and ensuring all are in order
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
SALES OPERATOR SUPERVISOR
GHANA OIL AND GAS COMPANY
ACCRA
05.2015 - 12.2016
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Delivered services to customer locations within specific timeframes.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
HOUSE KEEPING ATTENDANT SUPERVISOR
MOVENPICK HOTEL
ACCRA
09.2014 - 12.2015
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Ensuring all rooms are been kept clean and all needed items are been put together with quality materials
- records keeping off damage and change items and providing fresh lines and all trash are been empty by workers
- attendance and records keeping of absent and present staffs and hours required by company to work by individual
Education
BACHELOR OF COMPUTER PROGRAMING - COMPUTER PROGRAMMING
11.2015 - 10.2018
High School Diploma -
08.2014 - 03.2015
High School Diploma -
09.2011 - 06.2014
Skills
Good communication skills and interpersonls skills
The ability to remain calm in emergency or when dealing with difficult passenger
Customer service by communicating on reasons and problem sloving
Security and safety during risk
Equipment break down and removal
Handling of all catering Equipments in Flights
Timeline
EQUIPMENT PROCESSING ASSITANT - QATAR AIRWAYS FLIGHT CATERING COMPANY
02.2022 - Current
UNIFORM OFFICER - GHANA IMIGRATION SERVICE
11.2020 - 01.2022
CUSTOMER SERVICE REPRESENTATIVE - GHANA PORTS AND HABOUR
05.2018 - 12.2019
COUSTOMER CARE SUPERVISOR - VODAFONE GHANA NETWORK
12.2017 - 11.2018
HEAVY TRUCK OPERATOR - IBROSS MINING COMPANY
12.2017 - 01.2018
COUSTOMER CARE ATTENDANT - GHANA INTERNATIONAL AIRPORT
02.2016 - 11.2017
SUNYANI TECHNICAL UNIVERSITY - BACHELOR OF COMPUTER PROGRAMING, COMPUTER PROGRAMMING
11.2015 - 10.2018
SALES OPERATOR SUPERVISOR - GHANA OIL AND GAS COMPANY
05.2015 - 12.2016
HOUSE KEEPING ATTENDANT SUPERVISOR - MOVENPICK HOTEL
09.2014 - 12.2015
KOFORIDUA SCHOOL OF COMPUTER - High School Diploma,
08.2014 - 03.2015
MPREASO SENIOR HIGH SCHOOL - High School Diploma,
09.2011 - 06.2014