Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
QUALIFICATIONS
Timeline
Generic

Colly Travis

Fruitport

Summary

Experienced with vehicle damage assessment and repair coordination. Utilizes negotiation and communication skills to ensure accurate and efficient repair estimates. Track record of maintaining customer satisfaction and fostering effective teamwork in dynamic environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Owner/Manager

Fredrick Enterprises, LLC
10.2010 - Current

Managed all bookkeeping functions, accounts payable, accounts receivable, payroll, etc.

Body Shop Estimator

Ramos & Sons Auto Body, LLC
09.2009 - 08.2011
  • Created vehicle inspection check sheet to improve quality of finished product, reducing rework and customer returns
  • Implemented parts ordering procedures to increase workflow and improve parts receiving and returns generating previously lost income
  • Reduced average turnaround times for repairs, effectively managing scheduling and prioritizing urgent jobs.
  • Developed and implemented procedures to account for and bill shop supplies used on jobs increasing profit margin per job

Office Manager

White Lake Collision
09.2007 - 09.2008
  • Audited and corrected errors in Quickbooks files to ensure accurate accounting reports
  • Developed and implemented procedure to account for additional parts and labor needed on repair jobs to ensure accurate final billing to insurance companies
  • Created parts ordering and return procedure to increase workflow

Caregiver, Special Needs

Kyle Fredrick (stepson)
09.2011 - 09.2025
  • Coordinated care with all relevant agencies-county, state, & school.
  • Provided assistance with all daily living needs.
  • Organization of medical appointments and medications, as well as transportation and mobility assistance.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Increased client's independence with consistent skill-building exercises and positive reinforcement.
  • Improved client's communication skills through tailored speech therapy exercises and activities.

Estimator

Betten Auto Center
02.2006 - 07.2007
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Responsible for creating parts ordering and return procedure and flow chart and initiating parts ordering through body shop department to increase workflow and shorten repair time
  • Served on problem solving committee that created procedure for detailing newly sold cars to increase turn around time and increase morale in detail department
  • Developed and implemented procedures to account for and bill shop supplies used on jobs increasing profit margin per job

Education

BBA - Accounting

Baker College of Muskegon
Muskegon, MI
06-1993

Skills

  • Small business operations
  • Verbal and written communication
  • Business management
  • Financial management
  • Attention to detail
  • Records organization and management

Accomplishments

  • Implemented ordering, return, and receiving procedures to streamline the system, resulting in faster job turnaround. Inspection procedures were also put in place, resulting in higher client satisfaction and less rework.
  • Collaborated with team of 5 in the development of a procedure for detailing newly sold cars to increase turn around time and increase morale in detail department

Certification

  • Michigan Mechanic's Certification in Unitized Structural Repair
  • Quickbooks Class at Orchard View Community Education
  • Ask Patty Certified Female Friendly Training Certificate
  • Certification in Light Duty Towing and Recovery
  • CCC Pathways Estimating Solutions systems training.
  • GM Standards Of Excellence Training

QUALIFICATIONS

  • Managed accounts payable and receivable, writing estimates, and monthly inventories.
  • Presentations and trade show exhibits, advertisement decisions, ordering of parts and materials.
  • Scheduled customer repairs.
  • Insurance negotiations for business policies and negotiations with claim adjusters.
  • Estimating, ordering of parts and materials.
  • Worked directly with several Insurance DRP programs.
  • Motivated and goal-oriented with proven success in managing, and meeting objectives.
  • Highly organized, flexible and able to work in a fast paced environment.
  • Possess solid time-management and problem solving skills with attention to detail and ability to perform multiple tasks simultaneously.
  • Established efficient office procedures, record keeping, and invoicing systems.
  • Learning new procedures quickly, and effectively resolving conflicts at appropriate times.
  • Maintained and encouraged customer loyalty through good customer service and communication skills; courteous and efficient resolution of disputes, complaints, and discrepancies.
  • Competent in Microsoft PowerPoint, Excel, and Word.

Timeline

Caregiver, Special Needs

Kyle Fredrick (stepson)
09.2011 - 09.2025

Owner/Manager

Fredrick Enterprises, LLC
10.2010 - Current

Body Shop Estimator

Ramos & Sons Auto Body, LLC
09.2009 - 08.2011

Office Manager

White Lake Collision
09.2007 - 09.2008

Estimator

Betten Auto Center
02.2006 - 07.2007

BBA - Accounting

Baker College of Muskegon