Experienced professional with a strong background in equipment operation, logistics, and team leadership. Skilled in maintaining safety standards, managing workflows, and training employees. Seeking to leverage expertise in equipment handling and operational efficiency in an Equipment Operator role.
Overview
13
13
years of professional experience
Work History
Custodian
Ohio University
11.2021 - Current
Performed daily cleaning and maintenance of university facilities, ensuring a safe, sanitary, and welcoming environment for students and staff.
Managed waste disposal and recycling, adhering to environmental and safety guidelines.
Operated and maintained cleaning equipment, including floor buffers, carpet cleaners, and power washers.
Restocked and maintained inventory of cleaning supplies and restroom essentials to ensure uninterrupted service.
Responded to maintenance requests and facility concerns, addressing issues promptly to minimize disruptions.
Collaborated with faculty, staff, and maintenance teams to uphold cleanliness and safety standards across campus buildings.
Followed strict safety protocols and compliance regulations, contributing to a healthy and hazard-free environment.
Service Sales Representative
CINTAS, Professional Uniform and Facility Services
03.2016 - 01.2021
Managed and serviced customer accounts, personally delivering uniforms, mats, rugs, and facility supplies to ensure client satisfaction.
Built strong customer relationships, providing personalized service, addressing concerns, and proactively offering product solutions.
Processed orders and upsold additional services, contributing to revenue growth and contract renewals.
Resolved customer issues on-site, ensuring timely solutions while maintaining a professional and customer-focused approach.
Coordinated with internal teams, including warehouse and logistics, to ensure accurate and timely deliveries.
Maintained accurate records of deliveries, inventory, and customer interactions, ensuring seamless service and operational efficiency.
Consistently met or exceeded sales and service targets, demonstrating strong product knowledge and customer engagement skills.
Delivery Expert/Assistant Manager
Dominos Pizza Inc.
01.2012 - 02.2016
Managed daily operations, including scheduling, inventory control, and food orders to maintain efficiency and cost-effectiveness.
Supervised and trained team members, ensuring high performance in food preparation, customer service, and delivery logistics.
Handled financial responsibilities, including cash deposits, sales reconciliation, and ensuring accurate financial reporting.
Optimized delivery operations, coordinating routes and drivers to enhance efficiency and meet customer expectations.
Maintained quality control, ensuring food preparation, cleanliness, and safety standards were consistently met.
Provided excellent customer service, resolving issues promptly and ensuring a positive dining and delivery experience.
Education
Diploma - General Studies
Meigs High School
Pomeroy, OH
05.2011
Skills
Equipment operation (delivery vehicles, industrial cleaning machines, material handling)
OSHA safety compliance and hazard prevention
Logistics coordination and inventory management
Team leadership, training, and employee supervision
Strong problem-solving and time management skills
Effective communication and customer service
Timeline
Custodian
Ohio University
11.2021 - Current
Service Sales Representative
CINTAS, Professional Uniform and Facility Services