Colt Munsey
2005 Diplomat Ln Kokomo,IN
Summary
Recently graduating from Ball State University, with a Bachelor of Science, Major Business Administration, enthusiastic and eager to combine newfound scholastic achievements with past work experience. As an organized and dependable candidate, striving to be successful at managing multiple priorities with a positive attitude. With willingness to take on added responsibilities to meet team goals is combined with being a detail-oriented team player possessing strong organizational skills. This ability allows handling of multiple projects simultaneously with a high degree of accuracy with motivation to learn, grow, and excel.
Overview
5
5
years of professional experience
Work History
Baseball Umpire
United Umpires
Indianapolis, IN
04.2022 - Current
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Maintained safety of players and fans in different situations.
- Retained knowledge of sporting rules and regulations for compliant adjudication.
- Managed crowd disruption utilizing de-escalation techniques when necessary.
- Conducted pre-game meetings with coaches to review expectations and reiterate rules.
- Monitored integrity of athletic conduct concerning athletes and coaches.
Server Manager
Outback Steakhouse
Muncie, IN
11.2018 - Current
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Led team of servers to consistently meet customer service and sales targets.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Summer Maintenance Crew Member
Haynes International
Kokomo, IN
06.2019 - 08.2019
- Followed instructions from supervisor regarding daily job tasks and duties.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Executed tasks within time and budget constraints.
Education
Bachelor of Science - Major Business Administration
Ball State University
Muncie, IN05.2023
Skills
- Operations Management
- Evaluation Abilities
- Policy Reinforcement
- Time Management
- Stress Tolerance
- Critical Thinking
- Complex Problem-Solving
Timeline
Baseball Umpire
United Umpires
04.2022 - Current
Summer Maintenance Crew Member
Haynes International
06.2019 - 08.2019
Server Manager
Outback Steakhouse
11.2018 - Current
Bachelor of Science - Major Business Administration
Ball State University
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