Colten Blake
Denver,CO
Summary
Proven leader with a track record of enhancing team motivation and customer service at Qdoba Mexican Eats. Expert in workplace safety and sales proficiency, consistently exceeding company standards. Skilled in decision-making and conflict resolution, ensuring operational excellence and positive customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead
Qdoba Mexican Eats
05.2023 - Current
- Completed store opening and closing procedures and kept the safe counted and the doors locked without failure. The store is always left spotless and ready to receive customers in the morning.
- Trained new employees and delegated daily tasks and responsibilities. Kept all team members motivated and maintained a welcoming, positive working environment.
- Maintained a clean and organized work environment, ensuring health and safety standards were met consistently. Every part of the kitchen and dining area is constantly exceeding the company standard.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times. Company policy and procedure is strictly followed and customers are treated with respect and care.
Lakehouse Attendant and Shift Lead
Evergreen Lakehouse
05.2022 - 05.2023
- Greeted customers in a welcoming and pleasant manner. Treated the very large team of employees with respect, care, cooperation, and assistance.
- Kept the general public safe from wildlife and dangerous weather and water conditions while out on the lake. operated the rescue boat with care and diligence.
- Responded to medical and criminal emergencies calmly and correctly in a very effective manner.
- Enforced the rules respectively while maintaining a good relationship with customers and recreational boaters.
Junior Golf Coach
First Tee Denver
05.2019 - 08.2019
- Modeled good sportsmanship and responsible behavior on greens to students to instill good etiquette and safety practices.
- Maintained an fun, welcoming, and safe environment for kids in the Summer camp.
- Helped the kids in the Summer camp learn how to play golf and how to play better than their grandparents.
Education
Bachelor of Science - Biology
Colorado State University
Fort Collins, CO05.2028
High School Diploma -
Golden High School
Golden, CO05.2024
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Team motivation
- Conflict Resolution
- Workplace Safety
- Work Delegation
- Sales proficiency
Languages
Spanish
Professional Working
Certification
Wilderness First Responder
Timeline
Shift Lead
Qdoba Mexican Eats
05.2023 - Current
Lakehouse Attendant and Shift Lead
Evergreen Lakehouse
05.2022 - 05.2023
Junior Golf Coach
First Tee Denver
05.2019 - 08.2019
Bachelor of Science - Biology
Colorado State University
High School Diploma -
Golden High School
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