Colten Brown
Waco,TX
Summary
Resourceful Senior Service Technician known for high productivity and efficiency in task completion. Specialize in troubleshooting, preventive maintenance, and customer service skills that ensure operational excellence. Excel in problem-solving, time management, and communication, using these soft skills to deliver exceptional service and support to clients and teams.
Overview
15
15
years of professional experience
Work History
Sr. Service Technician
Atmos Energy
Waco, Tx
05.2019 - Current
- Inspected natural gas service lines and meters for Atmos Energy field operations.
- Responded to service orders for leaks, outages, and customer gas concerns.
- Installed and replaced gas meters, regulators, and service fittings.
Forklift Operator
Stylecrest
Waco, Tx
05.2016 - 05.2019
- Receiving inbound inventory and restocking warehouse
- Filling orders and loading outbound trucks
- Moving trailers in shipping yard to bay doors for loading or unloading
- Maintenance on building and forklifts on a minor level
Field Crew Supervisor
Stablesoil
Bellmead, Texas
07.2017 - 07.2018
- Supervised field crew during soil stabilization and site preparation work.
- Coordinated daily schedules, assignments, and equipment readiness for field operations.
- Inspected completed work for quality, accuracy, and site standards.
- Resolved field issues and adjusted crew tasks during changing site conditions.
- Trained new crew members on tools, materials, and work methods.
- Communicated with supervisors, clients, and crews on field progress.
- Prepared reports detailing project status, cost estimates, labor hours used.
- Gave in person estimates to potential customers look at our services.
Maintenance Technician
Tractor Supply Distribution
Waco, Tx
10.2014 - 02.2016
- Performed preventive maintenance on distribution center conveyors and material handling equipment.
- Repaired forklifts, pallet jacks, and dock equipment in Tractor Supply distribution operations.
- Inspected electrical, hydraulic, and mechanical systems for warehouse equipment issues.
- Responded to maintenance requests across Tractor Supply Distribution storage and shipping areas.
- Replaced worn parts on motors, belts, bearings, and packaging equipment.
- Documented repairs and work orders using maintenance tracking systems.
- Followed safety procedures while supporting warehouse maintenance and equipment readiness.
- Operated hand and power tools to complete repairs.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Machine Operator/Lead Maintenance Technician
Loram Maintenance of Way
Hamel, Minnesota
07.2012 - 04.2014
- Completed maintenance and repair of all components on rail grinding train which include all electrical systems, electric motors, hydraulics, diesel engines, plc cabinets, and train traction motors.
- Monitored machine performance, adjusting settings to enhance safety and efficiency based on track conditions.
- Operated Loram track maintenance machinery during rail grinding.
- Collaborated with crew members to coordinate equipment moves and maintenance tasks, ensuring seamless operations.
- Followed rail safety procedures and company operating rules on active work sites.
Fireman E-3
Navy
Goose Creek, South Carolina
06.2011 - 03.2012
- Pursued studies in naval nuclear engineering program to acquire specialized technical skills.
- Successfully completed naval basic training, gaining foundational military training and discipline.
Education
Troy High School
Troy, TXSkills
- Gas meter installation
- Regulator replacement
- Leak detection
- Service line inspection
- Preventive maintenance
- Equipment troubleshooting
- Safety compliance
- Work order records
- Inventory control
- Problem solving
- Customer communication
- Team coordination
- Time management
- Attention to detail
- Advanced diagnostics
- Hydraulic systems
- Calibration techniques
- Mechanical aptitude
- Electrical systems
- Valid Driver's license
- Professional and courteous
Timeline
Sr. Service Technician
Atmos Energy
05.2019 - Current
Field Crew Supervisor
Stablesoil
07.2017 - 07.2018
Forklift Operator
Stylecrest
05.2016 - 05.2019
Maintenance Technician
Tractor Supply Distribution
10.2014 - 02.2016
Machine Operator/Lead Maintenance Technician
Loram Maintenance of Way
07.2012 - 04.2014
Fireman E-3
Navy
06.2011 - 03.2012
Troy High School