Colten Jones

-Managed the communities financials and budget goals.

-Provided oversight of all departments to ensure compliance with established policies and procedures.

-Organized and implemented core comp and in-service meetings.

-Fixing tags from State Survey 2024.

-Reported any concerns to our Regional Director of Operations.

-Assisted the Care Coordinator with training plans to ensure all CNAs had documented 16 hours of training and continued education.

-Assisted the Regional Marketing Director with tours, facility advertising, follow-up calls with leads, and resident satisfaction.

-Completed all room turns, including painting, carpet cleaning, and any replacements needed.

-Approved and finalized all employees' payroll.

-Many other tasks requested by Regional Directors.

• Supported and assisted executive director in management of facility budgets and business practices.
• Tracked monthly performance of community in relation to budget and intervened with corrective actions.
• Managed turnover and appropriate adequate staffing through development of recruitment sources.
• Developed positive relationships on behalf of company with government regulators, families, area health care community and community at large.
• Monitored overtime and addressed staffing and scheduling issues with department leaders.
• Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.

• Collected, validated, and distributed information to employees.
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Managed company schedule
• Generated reports to suggest corrective actions and process improvements.