COLTEN KENNEDY
Oklahoma Army National Guard
Oklahoma City,OK
Summary
With a proven track record in the Oklahoma Army National Guard, I excel in mentoring and operations management to enhance team performance. My expertise in ethical leadership and data-driven decision-making has improved recruitment and retention, while driving operational excellence. A results-driven professional, I lead teams, optimize processes, and implement strategic initiatives, focusing on collaboration, adaptability, and effective communication.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Section Chief
Oklahoma Army National Guard
03.2023 - Current
- Mentored junior staff members, providing guidance and support for professional development.
- Implemented training programs to enhance staff knowledge and skills, boosting overall performance levels.
- Streamlined workflow processes, resulting in increased productivity across the section.
- Developed comprehensive risk management strategies to proactively identify potential issues before they escalated.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Trained 300 personnel on communication procedures and best practices with 100% success rate.
Recruiting and Retention NCO
Oklahoma Army National Guard
10.2016 - 03.2023
- Maintained compliance with federal and state regulations throughout the recruiting process, reducing potential legal issues.
- Actively participated in community events to promote company brand awareness among potential candidates.
- Managed a high volume of applications while maintaining attention to detail in candidate assessments and interviews scheduling.
- Increased candidate pool by implementing innovative recruiting strategies and targeted outreach.
- Managed relationships with external partners such as recruitment agencies, colleges, and military transition centers for effective talent sourcing.
Supplement Sales & Brand Building
Private Label Supplements
05.2013 - 10.2016
- Provided exceptional customer service, addressing concerns and ensuring satisfaction with purchased products.
- Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
- Conducted market research to identify consumer trends and preferences for future marketing opportunities.
- Developed strong relationships with store managers to secure prime merchandising locations for increased visibility.
- Leveraged social media platforms to share engaging content about current promotions while interacting with customers online.
- Achieved high client retention rates by establishing rapport with customers, understanding their needs, and offering tailored solutions.
Education
Associate of Arts - General Studies
University of Central Oklahoma
Edmond, OK 08.2013 - 09.2016
Skills
Mentoring
Security clearance
Data-driven decision making
Talent acquisition
Effective communication
Operations management
Problem-solving abilities
Department oversight
Leadership development
Data entry
Ethical leadership
Mentoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised unit of 85-100 staff members.
- Hosted a training event of well over 300 soldiers to meet deployment requirements, receiving a state award for service.
Certification
OSHA 10 Cert
Timeline
Microsoft Office Specialist (MOS) Certification
02-2024
Section Chief
Oklahoma Army National Guard
03.2023 - Current
Basic Leadership Course
03-2019
Recruiting and Retention NCO
Oklahoma Army National Guard
10.2016 - 03.2023
Associate of Arts - General Studies
University of Central Oklahoma
08.2013 - 09.2016
Supplement Sales & Brand Building
Private Label Supplements
05.2013 - 10.2016
OSHA 10 Cert
2024-09
Advanced Leadership Course
2023-07
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