Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Colten Strasburg

Omaha,NE

Summary

I was a team leader at Taco Bell, enhancing service delivery through process improvements and effective training. Skilled in customer service development and inventory management, I excel in creating efficient work environments while ensuring safety standards. Proficient in hand tool usage, I consistently drive team performance and satisfaction. Offering collaborative mindset and ability to motivate team members toward achieving collective goals. Delivers effective communication and problem-solving skills. Ready to use and develop leadership and organizational talents in any role.

Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity. Adaptable and reliable with strong foundation in basic carpentry techniques and keen eye for detail. Familiar with essential tool usage and safety protocols, proficient in measuring, cutting, and assembling materials. Committed to delivering high-quality craftsmanship and contributing positively to team projects.

Overview

3
3
years of professional experience

Work History

Team Leader

Taco Bell
02.2023 - 11.2024
  • Supervised team operations to ensure timely and accurate service delivery.
  • Trained and mentored new staff on customer service protocols and operational procedures.
  • Implemented process improvements to enhance order accuracy and reduce wait times.
  • Monitored inventory levels, coordinating restocking efforts to maintain optimal supply.
  • Led daily team meetings to communicate goals, expectations, and performance feedback.

Team Member

Taco Bell
08.2022 - 02.2023
  • Delivered exceptional customer service during high-volume shifts, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently, maintaining safety standards and quality food preparation.
  • Resolved customer complaints effectively, turning negative experiences into positive outcomes through active listening.
  • Implemented cleanliness protocols in food preparation areas, contributing to a safe dining environment for customers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Cashier Helper

Macey's Grocery Store
07.2021 - 07.2022
  • Assisted customers with inquiries and product location to enhance shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions and maintaining cash drawer integrity.
  • Stocked shelves with merchandise, following store layout guidelines to optimize accessibility.
  • Collaborated with team members to fulfill customer orders and maintain store cleanliness.

Education

GED -

General Educational Development

Carpentry Certification -

Job Corp
Clearfield, UT

Skills

  • Team operations management
  • Customer service development
  • Execution of process enhancement strategies
  • Stock level oversight
  • Safety standards adherence
  • Work area organization
  • Cabinet installation
  • Stairs and railings
  • Door and window installation
  • Hand tool proficiency
  • Measurement accuracy
  • Framing construction

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 9 staff members.
  • Achieved carpentry apprenticeship certification
  • An ambassador for Job Corp

Timeline

Team Leader

Taco Bell
02.2023 - 11.2024

Team Member

Taco Bell
08.2022 - 02.2023

Cashier Helper

Macey's Grocery Store
07.2021 - 07.2022

GED -

General Educational Development

Carpentry Certification -

Job Corp
Colten Strasburg