Coltin Pride
Cincinnati,OH
Summary
Driven professional with extensive restaurant experience, adept in food safety and guest relations. Excelled in cross-functional teamwork and training, enhancing team performance and customer satisfaction. Proven ability in money handling and data accuracy, significantly improving operational workflows. Demonstrates a commitment to excellence and a results-oriented approach.
Overview
5
5
years of professional experience
Work History
Front of House Worker
Chick Fil A
08.2019 - Current
- Remembered, recited and promoted variety of menu items.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Observed and Enforced food safety regulations
- Resolved customer complaints in a timely fashion while maintaining a positive attitude
- Supported fellow team members by providing assistance during peak business hours
- Completed opening and closing procedures, and cleaning checklists
- Operated cash register efficiently and accurately processed payments for customers orders
Concession Stand Supervisor
Rose Music Center
03.2022 - 08.2023
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Coordinated concession team, food preparation, and storeroom operations.
- Trained new employees on safety procedures as well as operational protocols regarding product preparation and presentation
- Assigned duties, responsibilities and work stations to employees in accordance with work requirements
- Monitored stock levels regularly to ensure adequate supply of merchandise was available at all times
- Maintained cleanliness of concession stands by ensuring all areas are properly sanitized thoughts the day
- Ensured compliance with health codes regulations concerning food storage, preparation and display
- Recorded production, operational and personnel data on specified forms
Data Entry Assistant
My Hockey Rankings
07.2019 - 05.2020
- Complied and sorted information according to established procedures
- Mapped data from one website to another
- Verified accuracy of data input into ranking website
- Selected and complied required supplies to complete work assignments
- Performed regular audits of data entries to guarantee accuracy
- Developed and implemented procedures to improve workflows and reduce errors in data entry procedures
Education
Bachelor of Science - Marketing
University of Cincinnati
Cincinnati, OH05.2027
Skills
- Professional Appearance
- Cross-Functional Teamwork
- Food safety understanding
- Money Handling
- Order Taking
- Greeting guests
- Team Collaboration
- Training and mentoring
- Guest Relations
Affiliations
- HOSA-University of Cincinnati
- 4 Year Student Council Officer
- Student Council Vice President
- Yearbook Commitee
- 2 Year Student Mentor
Timeline
Concession Stand Supervisor
Rose Music Center
03.2022 - 08.2023
Front of House Worker
Chick Fil A
08.2019 - Current
Data Entry Assistant
My Hockey Rankings
07.2019 - 05.2020
Bachelor of Science - Marketing
University of Cincinnati
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