Colton Allen
Jacksonville/USA,NC
Summary
Experienced team leader with a 4-year background in the United States Marine Corps,
excelling in high-pressure environments. Demonstrated expertise in strategic planning,
communication, and problem-solving. Adept at mentoring personnel and managing
equipment, with a strong commitment to safety and efficiency. Ready to leverage military
discipline and adaptability in a civilian role.
Overview
7
7
years of professional experience
Work History
0311 Infantry Rifleman
United States Marine Corps
Jacksonville, NC
12.2021 - Current
- Maintained critical communication in electronic warfare environment.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Inspected and repaired systems to maximize performance.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Kept vehicles and critical equipment in peak operating condition with consistent upkeep.
- Conducted regular war games without live ammunition to practice scouting, attacks and counteroffensive movements.
- Cleaned and maintained weaponry following official procedures for optimum reliability.
- Maintained peak physical condition to stay ready for challenging missions.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Mobilized vehicles, troops and weaponry to conduct reconnaissance missions.
- Operated and mounted night vision devices to zero in and engage targets.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Patrolled restricted areas and authorized access for permitted personnel.
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
- Led an infantry team of 8 members in training operations, providing tactical guidance for individuals with varying strengths.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Administered immediate first aid and communicated with medics for hospital transport in event of injury to fellow team members.
- Responded to emergency situations quickly, delivered effective remediation and worked efficiently with team members in fast-paced, dangerous and intense environments.
- Performed repairs on related military equipment and vehicles.
- Operated communications equipment and enemy communications interference equipment as part of warfighting training.
- Sent and received messages using communications equipment.
- Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
- Operated targeting and firing systems following superior's orders.
- Relayed information using advanced onboard communications devices.
- Understood and followed oral and written directions.
- Maintained schedule of class assignments to meet deadlines.
- Supported operational planning and execution of intelligence operations (IO) and military information support operations (MISO).
- Gathered details about enemy forces, troop movements. strengths, tendencies and activities.
- Contributed to and supported strategic and operational planning teams developing information operations (IO) and military information support operations (MISO) organizational, personnel, equipment and fiscal resourcing concepts.
- Provided real-time incident reporting to internal members and clients on threats to key sectors.
- Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
- Developed and distributed intelligence products focused on field operations.
- Collected, reviewed and processed intelligence information for senior personnel.
- Identified potential and existing threats and vulnerabilities.
- Prepared briefs and intelligence presentations and disseminated to appropriate stakeholders.
Delivery Driver
Dominos's Pizza
Camp lejeune , NC
07.2024 - Current
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Kept detailed records of deliveries and money received from customers.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Correctional Officer
Hopkins County Sheriff Department
Sulphur Springs, TX
07.2021 - 12.2021
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Instructed inmates on work detail and oversaw work-site transportation.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Detected potential threats and quickly defused conflicts.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Applied non-violent response tools and physical restraint during problematic situations.
HVAC-R Technician
Rhodes Commercial Services/ Rsr Restaurant Equipment Supply
Roswell, NM
06.2020 - 07.2021
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Wired both line and low voltage to heating and cooling equipment.
- Repaired, adjusted or replaced defective HVAC elements to bring systems back to full functionality.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Installed refrigeration, heating and air conditioning systems, positioning compressors, motors and other components in accordance with design specifications.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Serviced units to residential and commercial heating and air conditioning customers.
- Reported problems with company tools and vehicles to crew foreman for quick resolution.
- Performed installation, testing, maintenance and repair of smoke control systems
- Performed all work in accordance with established safety procedures.
- Inspected completed work for conformance with requirements of local building and safety codes.
- Sustained safety protocol, ensuring proper, cost-effective and safe handling equipment and material usage while adhering to regulatory standards and building codes.
- Completed repairs, scheduled and predictive maintenance on different equipment and systems.
- Read and understood schematics in order to work on specific models.
- Uncovered and corrected leaks with individual units and full refrigeration systems.
- Diagnosed equipment malfunctions.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Delivered refrigeration units and full trailers to customers.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Tested pipe, tubing joints and connections for leaks.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Read technical manuals and schematics to understanding specific configurations.
- Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Tested equipment following each install to determine efficiency and proper functionality.
- Inspected job site before project start to identify obstacles and resolve issues.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Assessed system operations to identify potential areas requiring maintenance services.
- Communicated with clients during service calls for top-quality customer service.
Flooring Installer
Clayton Homes Of Sulphur Springs
Sulphur Springs, TX
08.2019 - 12.2019
- Installed quality floorings at client sites and followed set customer service standards during installation process.
- Measured, marked and cut carpeting to size with hand-held and powered tools.
- Cut and trimmed flooring to suit specified areas before installation.
- Trimmed and installed padding to specified dimensions to meet client requirements.
- Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
- Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
- Protected surfaces from avoidable damages by using correct forming, bracing, preparation and finishing techniques.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Prioritized tasks for each job after reading project blueprints and documents.
- Read plans, instructions or specifications to determine work activities.
Deli Team Member
Walmart
Sulphur springs, TX - TEXAS
03.2019 - 08.2019
- Greeted guests and attended to related needs.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Offered product samples to customers, generating additional sales through taste-testing.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Cut meats to customer specifications and answered questions about specialty products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Identified cuts of meat, grading and pricing accordingly.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Wrapped meat produce to maintain quality, freshness and condition.
- Stocked, rotated and priced merchandise to meet store standards.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Prepared and cooked meat products to provide customers with samples and test product quality.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Packaged and labeled meat items in preparation for sale to customers.
- Promoted new meat options to offer customers unique and appealing choices.
Team Member
Classic Lanes
Sulphur springs, TX - TEXAS
10.2017 - 02.2019
- Strengthened communication skills through regular interactions with others.
- Developed strong communication and organizational skills through working on group projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Responded to guest inquiries and service issues.
- Cleaned ashtrays, furniture and tables.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Set up promotional displays and equipment for special events and activities.
- Built and established positive relationships with patrons, team members and supervisors.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Monitored use of facility and addressed or reported potential hazards.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
High School Diploma -
Sulphur Springs High School
Sulphur Springs, TX05-2019
Skills
- Leadership
- Problem solving
- Equipment Management
- Risk assessment
- Team coordination
- Personnel mentoring
- Teamwork and Loyalty
- Coordinating training
- Event sequencing
- Communications Equipment
- Managing safety gear
- Radio Communications
- Physical Fitness
- Tactical Operations
- Conducting risk assessments
- Sound Decision Making
- Report Writing
- Safety Guidelines
- Training leadership
- Technical Guidance
- Troop Development
- Emergency Response
- Crisis Management
- Records Management
- Occupational hazards and safety precautions
- Mentorship
- Decision-Making
- Organization and Time Management
- Safety guidelines
Accomplishments
- Presidential Volunteer Service Award Gold for 250+ hours of volunteer service
- Estonian Life Saving Medal III
- Certificate of Commendation
- Navy Marine Corps Achievement Medal
Timeline
Delivery Driver
Dominos's Pizza
07.2024 - Current
0311 Infantry Rifleman
United States Marine Corps
12.2021 - Current
Correctional Officer
Hopkins County Sheriff Department
07.2021 - 12.2021
HVAC-R Technician
Rhodes Commercial Services/ Rsr Restaurant Equipment Supply
06.2020 - 07.2021
Flooring Installer
Clayton Homes Of Sulphur Springs
08.2019 - 12.2019
Deli Team Member
Walmart
03.2019 - 08.2019
Team Member
Classic Lanes
10.2017 - 02.2019
High School Diploma -
Sulphur Springs High School
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