Colton Anderson
University Place,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Marketing
Sotheby’s Real Estate - Morrison House
06.2022 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
Courier
Federal Express
06.2020 - Current
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Operated vehicle safely in highly congested areas with no traffic violations.
Customer Service Agent
Federal Express
06.2017 - 06.2020
- Trained staff on operating procedures and company services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Adapted seamlessly to new systems and processes as needed, maintaining consistent productivity levels throughout transitions.
- Addressed customer account discrepancies and concerns.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
Education
Bachelor of Arts - Business Administration
Oregon State University
Corvallis, OR06.2022
Skills
- Relationship building and rapport
- Market Research Analysis
- Brand Messaging
- Market Penetration
- Marketing Program Management
- Creative and Innovative
Timeline
Marketing
Sotheby’s Real Estate - Morrison House
06.2022 - Current
Courier
Federal Express
06.2020 - Current
Customer Service Agent
Federal Express
06.2017 - 06.2020
Bachelor of Arts - Business Administration
Oregon State University
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