Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Colton Bonham

Kuna,ID

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Automotive Care Center Manager

Walmart
Meridian, ID
08.2023 - Current
  • Provided guidance to team members on how to handle difficult customer situations while maintaining excellent customer service levels.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
  • Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
  • Recruited new employees by conducting interviews and orientations for new hires.
  • Monitored employee attendance records and addressed any issues accordingly.
  • Resolved conflicts between customers and staff members in a professional manner.
  • Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
  • Developed strategies to increase sales revenue within the center.
  • Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
  • Evaluated job performances of team members regularly through feedback sessions.
  • Motivated and led team members to work together to achieve targets.
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Operated a variety of shop equipment safely and efficiently.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Communicated effectively with customers about repair progress and costs involved.
  • Maintained a clean working environment at all times.
  • Provided accurate estimates of repair times to customers prior to work being performed.
  • Attended technical training courses when available to increase knowledge base.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Monitored shop equipment to maintain safe working condition.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Reviewed work orders and discussed with supervisors.

Vendor

PepsiCo
Meridian, ID
12.2021 - 12.2022
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Reset store displays for special events and seasonal merchandise changes.
  • Listened to customer needs to identify and recommend best products and services.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Greeted and assisted customers to foster positive experiences.

Overnight Team Lead

Walmart
Meridian, ID
01.2019 - 01.2021
  • Identified opportunities for process improvements within the department and shift.
  • Evaluated employee performance against established goals and standards regularly.
  • Monitored inventory levels and placed orders as needed to maintain adequate stock levels.
  • Scheduled staff shifts and assigned duties to ensure adequate coverage at all times.
  • Participated in disciplinary action when necessary according to company policies and regulations.
  • Developed strategies to improve overall efficiency and effectiveness of operations.
  • Monitored workflow, productivity, and customer service levels.
  • Provided leadership and guidance to overnight team members.
  • Trained new employees on safety protocols, job duties, and customer service standards.
  • Coordinated with other teams to ensure smooth execution of tasks.
  • Organized shelves, racks and bins to ensure product availability.
  • Responded quickly to emergency situations during night shifts.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Completed transactions using point of sale system.

Education

High School Diploma -

Kuna High School
Kuna, ID
06-2018

Skills

  • Staff Leadership
  • Sales proficiency
  • Facility Management
  • Changing Oil
  • Tire mounting and balancing
  • Bay maintenance
  • Service Scheduling
  • Hand and power tools
  • Preparing Work Orders
  • Customer Service
  • Replacing Filters
  • Vehicle Inspection

Accomplishments

  • I've received multiple different employee recognition awards from companies such as Walmart and PepsiCo
  • I train Jiu Jitsu as a hobby but I have received a gold medal in competition.

Certification

  • I've been certified on multiple pieces of Power Lifting Equipment including Electric Pallet Jacks, Walking Stackers, and Forklifts.

References

References available upon request.

Timeline

Automotive Care Center Manager

Walmart
08.2023 - Current

Vendor

PepsiCo
12.2021 - 12.2022

Overnight Team Lead

Walmart
01.2019 - 01.2021

High School Diploma -

Kuna High School

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Colton Bonham