Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Colton Burross

College Station,TX

Summary

I am currently an undergraduate student at Texas A&M University expected to graduate in August 2024 with a BA majoring in German and a minor in Physics. I have done some research at the university with Professor Peter Brown on looking at the photometry spectra supernovae and how it compares to the theoretical models. I also have years of prior work experience with my most recent job as a barista at Starbucks. I worked for the company for four years and honed my public speaking skills when it came to customer service. My communication skills developed the most working at Starbucks along with working in a very social environment with coworkers and customers. Learning how to connect with customers proved very useful with networking and meeting new people. My previous job was a package handler at UPS where I would load and unload trucks with packages. My tasks included loading packages in a securely and timely manner as well checking to see if they were in the proper condition to ship. The job as well got me used to working in a fast-paced environment. I only worked for UPS for 8 months.

Overview

5
5
years of professional experience

Work History

Barista

STARBUCKS COFFEE COMPANY
11.2019 - 01.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Package Handler

UPS
11.2018 - 07.2019
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Maintained accurate records of incoming and outgoing packages and shipments for future reference.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Education

Bachelor of Arts - Modern Languages - German

Texas A&M University
College Station, TX
08.2024

Skills

  • Advanced reading and writing skills in the German language
  • Advanced conversational skills in German
  • Research Planning
  • Interpreting Results
  • Data Analysis
  • Team Collaboration
  • Report Writing
  • Scientific Writing

Languages

German
Professional Working
English
Native or Bilingual

Timeline

Barista

STARBUCKS COFFEE COMPANY
11.2019 - 01.2024

Package Handler

UPS
11.2018 - 07.2019

Bachelor of Arts - Modern Languages - German

Texas A&M University
Colton Burross