Summary
Overview
Work History
Education
Skills
Timeline
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Colton Christopher

Springville,AL

Summary

A proven performer in high-pressure environments, I excelled at Porkey's Pride Smokehouse by enhancing customer satisfaction through meticulous food preparation and effective stock management. Skilled in both customer service and health code standards, I contributed to a significant improvement in repeat business. My ability to mentor new staff and manage product rotation reflects my commitment to excellence and team success. Personable Grocery Clerk offering 3 years of experience in front-end and backroom store activities. Demonstrated skills relating to stocking, loading, and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives. A dependable individual with exceptional people skills. A real team player committed to high levels of job performance. Positively interacts with customers and employees alike in the retail environment.

Overview

5
5
years of professional experience

Work History

Line Cook

Porkey's Pride Smokehouse
06.2019 - 05.2022
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Plated and presented all dishes to match established restaurant standards.

Grocery Clerk

Walmart
06.2022 - 03.2023
  • Retrieved items for customers and verified prices.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Stocked shelves and organized merchandise displays for easy retrieval.


Grocery Associate

Publix
05.2023 - Current
  • Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Monitored thermometers for proper temperatures in cases and coolers, adjusting equipment as necessary and maintaining temperature logs to show safe storage practices.
  • Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
  • Put up discarded or returned merchandise, stocked and restocked front-end products and used supply items efficiently to eliminate waste and to achieve lowest supply cost.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Retrieved items for customers and verified prices.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Communicated with customers and staff politely and professionally to uphold store standards.

Education

High School Diploma -

Hayden High School
Hayden, AL
05.2022

Skills

  • Sales Promotion
  • Product Rotation
  • Shelf Stocking
  • Stock management
  • Food Preparation
  • Health code standards
  • Customer Service
  • Price Checking
  • Pallet Jack Operation
  • Inspecting merchandise
  • Display Setup
  • Product Merchandising
  • Store Cleaning
  • Product facing
  • Temperature Monitoring
  • Stock Rotation
  • Estimating demand
  • Merchandise Stocking
  • Attention to Detail
  • Fixing displays
  • Team contribution
  • Presentation Skills
  • Sanitizing surfaces
  • Performance Improvement
  • Customer service-focused
  • Unloading Deliveries
  • Store maintenance
  • Restocking produce
  • Department operations
  • Training and mentoring
  • Cardboard recycling
  • Escorting customers
  • Sanitizing requirements
  • Stocking shelves
  • Rotating products
  • Safety practices

Timeline

Grocery Associate

Publix
05.2023 - Current

Grocery Clerk

Walmart
06.2022 - 03.2023

Line Cook

Porkey's Pride Smokehouse
06.2019 - 05.2022

High School Diploma -

Hayden High School

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Colton Christopher