Summary
Overview
Work History
Education
Skills
Timeline
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Colton Clevenger

Broomfield,CO

Summary

Dynamic leader and strategic thinker with a proven track record at Topgolf, enhancing team performance and streamlining operations. Expert in performance monitoring and team motivation, I've elevated service standards and fostered a culture of excellence. Skilled in trend tracking and complaint resolution, my approach has significantly improved customer satisfaction and operational efficiency.

Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.

Overview

5
5
years of professional experience

Work History

Team Lead

Topgolf
07.2019 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.

Bartender

Topgolf
07.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Chess Coach

The Knight School
01.2023 - 01.2024
  • Contributed to the development of a successful chess program, resulting in increased school-wide interest in chess and higher tournament rankings.
  • Provided constructive feedback to students, helping them identify areas for improvement and develop effective strategies to overcome challenges.
  • Motivated students through goal setting and recognition of accomplishments during practice sessions or tournaments play.
  • Collaborated with other coaches within the school district to share best practices and discuss emerging trends in chess education techniques.

Event Bartender

Comedy Works, Inc.
10.2021 - 01.2023
  • Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
  • Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
  • Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
  • Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
  • Enhanced guest experience by crafting customized cocktails based on individual preferences.

Education

No Degree - Mathematics And Astrophysics

University of Colorado At Boulder
Boulder, CO
05-2027

Skills

  • Performance monitoring
  • Complaint resolution
  • Trend tracking
  • Influencing skills
  • Team motivation
  • Daily workflow improvement

Timeline

Chess Coach

The Knight School
01.2023 - 01.2024

Event Bartender

Comedy Works, Inc.
10.2021 - 01.2023

Team Lead

Topgolf
07.2019 - Current

Bartender

Topgolf
07.2019 - Current

No Degree - Mathematics And Astrophysics

University of Colorado At Boulder

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Colton Clevenger