Microsoft Office
Colton Cook
Raleigh
Summary
Experienced Branch Manager proficient at monitoring operational and supply chain to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Manager
ADL Final Mile
02.2024 - Current
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Managed supply chain risk through flexible debt-payment solutions, cost reductions, and long-term supplier partnerships.
- Led supply chain improvement efforts through management of carrier relationships, customs activities and international security measures.
- Coordinated dispatching of 32 drivers to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Monitored logistics performance and identified improvement opportunities.
Operations Manager
ADL Final Mile
02.2019 - 02.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Increased profit by streamlining operations.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Analyzed inventory data to identify and address stock discrepancies.
Inventory Specialist
UNC Healthcare
09.2013 - 01.2019
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
High School Diploma -
Middle Creek
Apex, NC06-2008
Skills
- Operational Reports
- Policy Formulation
- Employee Development
- Customer Service
- Branch Operations Management
- Microsoft Office
- Account analysis expertise
- Relationship building and management
- Transportation management systems
- Warehouse safety
- Warehouse operations
- 3PL Management
- Proficient in Microsoft Office
- Supply Chain
- Oracle,JDE
- SAP
Certification
- Certified Forklift Operator
Software
JDE
Oracle
OEM
SAP
Timeline
Branch Manager
ADL Final Mile
02.2024 - Current
Operations Manager
ADL Final Mile
02.2019 - 02.2024
Inventory Specialist
UNC Healthcare
09.2013 - 01.2019
- Certified Forklift Operator
High School Diploma -
Middle Creek
Similar Profiles
Erich WittkamperErich Wittkamper
Assistant Operations Manager at Final Mile Delivery Final Mile Delivery LLCAssistant Operations Manager at Final Mile Delivery Final Mile Delivery LLC
Bryan MansfieldBryan Mansfield
Delivery Associate at South Sound Final MileDelivery Associate at South Sound Final Mile
Bernard RamirezBernard Ramirez
Delivery Driver at Amazon DSP Final Mile LogisticsDelivery Driver at Amazon DSP Final Mile Logistics