Colton Corrington
Chubbuck,ID
Summary
Reliable and punctual to any job that I have been apart of. I am able to handle a fast-paced work environment. I will show my Proven willingness to take on any task to support the team and help the business succeed. I have never been one to be late or to slack of and that is something that will never change
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
Idaho Central Credit Union
Pocatello, ID
02.2025 - Current
- Formulated strategies that elevated customer satisfaction and enhanced service quality.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Resolved customer issues promptly to strengthen relationships and retention.
- Conducted performance reviews, monitored employee goals, and delivered constructive feedback.
- Trained new employees on company policies and operational procedures.
Financial Service Officer
Idaho Central Credit Union
Pocatello, ID
11.2021 - 02.2025
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Cross-sold Credit Union products and services based on customer needs to boost sales.
- Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
- Set daily, monthly, quarterly and annual sales goals.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
Member Service Specialist
Idaho Central Credit Union
Pocatello, ID
05.2021 - 11.2022
- Managed continuous delivery of top quality membership support.
- Answered questions and informed customers of current sales and promotions.
- Informed customers about product lines and services offered by company.
- Engaged customers with proactive strategies to understand needs and develop successful solutions.
- Educated clients on how to conduct transactions with convenient online solutions.
- Exceeded team goals and collaborated with staff to implement customer service initiatives.
- Provided excellent services for customers by following up on previous transactions or problems that they had that were resolved.
Sales Associate
Lowes Home Improvment
Pocatello, ID
03.2020 - 05.2021
- Assist customers in their sales purchases
- Operate heavy machineries such as a Forklift, Order Pickers, and lifts
- Attended to store merchandise needs continuously with regular restocking and recovery.
- Connected with customers by greeting each promptly and offering above-and-beyond support.
- Protected store assets from theft by consistently following security procedures and monitoring customers.
- Handled customers’ inquiries politely and offered expert support for product and service issues.
- Controlled shrinkage through proper stock rotation processes.
Missionary for the Church of Latter-Day Saints
The Church of Latter-Day Saints
Charlotte , NC
02.2018 - 02.2020
- Determination to succeed as a young adult
- Served and assisted in many worldwide organizations
- Served on my own free will with no steady payment to be a missionary
- Helped those in a struggle to change their lives and see the potential they have
- Dressed pristine and neat to represent who we were
- Evangelized faith to people by providing individual counseling and leading groups in teaching, song and prayer.
- Proselytized faith by giving talks, door-to-door canvassing and planning retreats.
- Educated people on important skills, including a English class and Stop Smoking Program.
Assistant Manager
Geronimos Trampoline Park
Pocatello, ID
12.2016 - 10.2018
- Planned and prepared workflow schedules, delegating tasks for 50 employees
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Sales Associate
AMC theaters
Pocatello, ID
12.2014 - 12.2015
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Offered product and service consultations and employed upselling techniques.
- Prepared cash deposits up to $5,000 with zero discrepancies.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT06-2026
High School Diploma -
Highland Highschool
Pocatello, IDSkills
- Eagle Scout
- Time Management
- Goal setter and Achiever
- Team Driven
- Confident
- Volunteer Service
- Able to Adapt
- Public speaking
Timeline
Assistant Branch Manager
Idaho Central Credit Union
02.2025 - Current
Financial Service Officer
Idaho Central Credit Union
11.2021 - 02.2025
Member Service Specialist
Idaho Central Credit Union
05.2021 - 11.2022
Sales Associate
Lowes Home Improvment
03.2020 - 05.2021
Missionary for the Church of Latter-Day Saints
The Church of Latter-Day Saints
02.2018 - 02.2020
Assistant Manager
Geronimos Trampoline Park
12.2016 - 10.2018
Sales Associate
AMC theaters
12.2014 - 12.2015
Bachelor of Science - Business Administration And Management
Western Governors University
High School Diploma -
Highland Highschool
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