Hi, I’m
Colton Cuthbertson
Dahlonega,GA
Summary
Friendly Server's Assistant with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Motivated Server's Assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Outgoing with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Friendly with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Outgoing with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Organized Dining Room Attendant offering over six years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Personable Dining Room Attendant with over six years of experience in customer-facing roles. Well-versed in food safety and industry best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
Work History
Texas Roadhouse
Servers Assistant
03.2017 - 12.2023
Job overview
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Offered product samples, answered questions and helped customers find items.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Set up advertising signs and displays on shelves, counters and tables.
- Assisted customers with carry-out service.
- Arranged tables and chairs for special occasions and events.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Established rapport with customers by providing friendly and attentive service.
- Monitored dining room inventory and replenished as necessary.
- Monitored dining room and bar areas for signs of overcrowding.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted wait staff with timely food delivery and guest requests.
- Addressed customer complaints and inquiries to verify satisfaction.
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
- Assisted with dining room set up prior to and after service period.
- Greeted customers and provided menus upon arrival to dining room.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Assisted with bussing tables and cleaning up spills.
- Greeted customers warmly to provide exceptional customer service.
- Applied effective time management techniques to meet tight deadlines.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Developed strong communication and organizational skills through working on group projects.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Devin Forsyth
Road Race Course Set Up Assistant
01.2016 - 01.2018
Job overview
- Volunteered to help with special projects of varying degrees of complexity.
- Bolstered team morale through active listening skills that allowed colleagues to feel heard while sharing concerns or suggestions.
- Increased customer service success rates by quickly resolving issues.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Provided professional services and support in a dynamic work environment.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Education
Forsyth Central High SchoolCumming, GA
High School Diploma
06.2016
University Overview
- Class of 2016, Graduated with Honors
- Honoree of Special Ed
- Awarded Home Coming Court
Skills
- Heavy Lifting
- Positive and Friendly Attitude
- Time Management
- Strong multitasking
- Wait Staff Support
- Dining area maintenance
- Supply Restocking
- Food Running
- Table layout
- Service Bar Restocking
- Table setting Knowledge
- Dining room organization
- High-volume dining
- Responsible and Trustworthy
- Table Bussing
- Customer Service
- Station Preparation
- Cleaning
- Flexible Schedule
- Team Leadership
- Table setup
- Attention to Detail
- Table clearing
- Willing to Learn
- Cleanliness and hygiene
- Teamwork and Collaboration
- Interpersonal Communication
I'm passionate about Rodeo
I am passionate about Rodeo and along with volunteering at local rodeos, I also volunteer and help teach at Sankey's Bull Riding School in Summerville Ga, held at Charley Lowery's 4 L & Diamond S Rodeo for the past 12 years.
I also enjoy horseback riding, my family has a small ranch in Dawsonville where we have 5 horses.
I am Tennessee Volunteers Fan, and also love the Ga Bulldogs!
Timeline
Servers Assistant
Texas Roadhouse
03.2017 - 12.2023
Road Race Course Set Up Assistant
Devin Forsyth
01.2016 - 01.2018
Forsyth Central High School
High School Diploma