Summary
Overview
Work History
Education
Skills
Enjoys working with hands
Timeline
Generic

Colton Fredericks

Bemidji,MN

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction. Skilled in staff training and development, guest relations management, and implementing safety measures to reduce workplace accidents. Excels in fostering positive environments, driving results through exceptional service prioritization and team leadership. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience

Work History

Server/Bartender

Applebee's Grill + Bar
01.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Paraprofessional

Cass Lake Bena High School
08.2023 - 05.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.

Section Supervisor

American Garage Door Supply
08.2021 - 05.2022
  • Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
  • Analyzed performance metrics, identifying areas of improvement and implementing targeted solutions for enhanced results.
  • Coordinated with other supervisors to align strategies and streamline interdepartmental workflows.
  • Implemented safety measures, significantly reducing workplace accidents and promoting a culture of safety awareness.
  • Maximized productivity, delegating tasks based on individual strengths and capabilities.
  • Enhanced team performance with regular training sessions and one-on-one coaching.
  • Mentored junior staff members, helping them develop professional skills for career growth.
  • Oversaw the production, packaging and storage of poly-carbonate garage doors
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

Education

Bachelor of Science - Business

Bemidji State UNiversity
Bemidji, MN
05.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Service prioritization
  • Staff Training and Development
  • Sales Techniques
  • Quality Control

Enjoys working with hands

Growing up I was taught the basics of maintaining my home, car and various other essentials. I have used a plethora of power and hand tools to complete various tasks.

Timeline

Paraprofessional

Cass Lake Bena High School
08.2023 - 05.2024

Server/Bartender

Applebee's Grill + Bar
01.2023 - Current

Section Supervisor

American Garage Door Supply
08.2021 - 05.2022

Bachelor of Science - Business

Bemidji State UNiversity
Colton Fredericks