Colton Gallagher
Rockford,IL
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Ryder Truck Rental
11.2022 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Quality Control Inspector
United States Air Force
02.2021 - 09.2022
- Created and deployed best practices to improve efficiency and reduce defects.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Generated and submitted 100 detailed reports monthly to regulatory agencies and company leadership to help drive enhancements.
- Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse.
- Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
- Performed visual inspections and non-destructive tests where appropriate.
- Monitored production processes to gain understanding of problematic steps and rectify issues.
- Evaluated items to assign grades and marked quality level, rejection status or acceptance.
Military Police
United States Air Force
02.2017 - 09.2022
- Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements. Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security. Planned crime prevention measures and operated military police checkpoints and dispatch centers.
- Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Streamlined operational efficiencies, implementing process improvements relating to law enforcement, fire prevention and protection, criminal investigations, physical security and military police development, health, welfare and safety
- Boosted operational planning efficiencies, directing dispatch movement for security response
- Maintained 100% accountability of all assigned equipment worth more than $50k
- Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
Education
Associate - Business Administration
University of Maryland Global Campus
04.2025
Skills
- Hazard assessment and mitigation
- Security operations team
- Adaptive management skills
- Effective military schedule management
- Workplace safety compliance
- Quality assurance processes
- Mentorship development
- Operational efficiency management
- Continuous performance assessment
- Effective task delegation
- Team oversight
Certification
- Certified Dispatcher, Patrolman, Quality Control Inspector
- United States Air Force - July-2020-Present
Hobbies and Interests
International travel Exercising, Car meets, Social Gatherings
Accomplishments
- Supervised team of 42 staff members. Collaborated with team of 60+ in the development of Operation Inherent Resolve with Coalition forces.
- Resolved product issue through consumer testing. Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Operations Supervisor
Ryder Truck Rental
11.2022 - Current
Quality Control Inspector
United States Air Force
02.2021 - 09.2022
Military Police
United States Air Force
02.2017 - 09.2022
Associate - Business Administration
University of Maryland Global Campus
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