Colton Garrett
Lubbock,Texas
Summary
Experienced Banquet Associate with a proven track record of leading banquet teams in event setup, take down, and service. Dedicated to aligning each event with the guests' vision and delivering desired outcomes. Achieves seamless coordination and exceeds guest expectations through effective communication between event, kitchen, and banquet teams. Contributes to team growth by providing training and development opportunities for new hires, fostering a service-minded approach among all team members.
Overview
6
6
years of professional experience
Work History
Assistant Banquet Manager
The Willows Event Center
6303 82nd St, Lubbock, TX 79424
04.2024 - Current
- Collaborated with sales team to create customized event proposals, resulting in increased bookings.
- Cultivated strong relationships with local businesses to increase referral opportunities for future events.
- Reviewed monthly P&L statements to monitor profitability while identifying areas for cost reduction or revenue growth within the department.
- Enhanced guest satisfaction by efficiently coordinating banquet events and ensuring timely service.
- Streamlined communication between kitchen staff and servers for seamless event execution.
- Oversaw inventory management, reducing waste and optimizing cost efficiency.
- Conducted pre-event meetings with staff to review event details, establishing clear expectations for performance.
- Assisted in hiring, training, and mentoring new staff members for continued success in the banquet department.
- Managed event setup and breakdown, adhering to strict timelines and maintaining the highest standards of cleanliness.
USSF and TASO Certified Referee
Lubbock
09.2018 - Current
- Referee local recreational, high school, and college level soccer games
Banquet Team Member
The Willows Event Center
6303 82nd St, Lubbock, TX 79424
05.2023 - 04.2024
- Collaborated with catering team to deliver high-quality food and beverage service for various events.
- Trained new staff members on proper serving techniques, company policies, and customer service best practices.
- Proactively resolved any food allergy concerns or dietary restrictions among guests by working closely with kitchen staff.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
- Implemented creative table settings and room designs, improving event aesthetics and ambiance.
- Enhanced guest satisfaction by providing exceptional service during banquet events.
- Assisted in the setup and breakdown of banquet rooms, ensuring efficient event transitions.
Academy Sports and Outdoors (Cashier)
Lubbock
06.2021 - 08.2021
- Assisted in Customer Service and ran customer service register
- Averaged 30+ hours over the summer
- Stocked Front End snacks and beverages and performed opening and closing duties
- Assisted customers and answered their questions about our items and departments
Carhop and Team Lead
Sonic Drive-in
Lubbock
05.2019 - 01.2021
- Promoted to Team Lead in July of 2020
- Averaged 30 hours over the summers and varied hours over the school years
- Assisted in managerial duties, trainings, and meetings such as weekly meetings, preparing for inspections, and ordering
- Trained new employees
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Education
Bachelor of Science in Human Sciences -
Texas Tech University
Lubbock, Texas12.2024
Skills
- Food safety knowledge
- Guest Relations
- Audiovisual equipment
- Banquet Setup
- Multitasking
- Team Management
- Staff Leadership
- Team member development
- Problem-Solving
- Reliable and Responsible
- Attention to Detail
Honorscertificationsawards
- President’s Honor List
- Phi Kappa Phi Honor Society
- Presidential Merit Scholarship
- National Society of Collegiate Scholars
- TABC Certified
- Food Handlers Certified
References
- Alyssa Mendez, Hospitality Director, The Willows Event Center, 6303 82nd Street, Lubbock, Texas, 79424, (806) 500-3890
- Romero Agundiz, Store Team Lead, Academy Sports and Outdoors, 403 Ranger Street, Wolfforth, Texas, 79382, (806) 778-0492
- Brian Ellyson, Vice Principal-Coronado High School/Director of Parent & Student Resolutions at Lubbock Independent School, District at Central Office, 5310 69th Street, Lubbock, Texas, 79424, (806) 781-3319
- Colton Trosclair, Athletic and Activities Director-Montezuma Cortez High School, 418 South Sligo Street, Cortez, Co, 81321, (972) 904-1338
- Max Kattwinkel, Athletic Director-Lubbock Cooper ISD, 13807 Indiana Ave., Lubbock, Texas, 79424, (806) 778-7697
- Bryce Looney, Special Assistant to the President-Texas Tech University Health Sciences Center
Timeline
Assistant Banquet Manager
The Willows Event Center
04.2024 - Current
Banquet Team Member
The Willows Event Center
05.2023 - 04.2024
Academy Sports and Outdoors (Cashier)
06.2021 - 08.2021
Carhop and Team Lead
Sonic Drive-in
05.2019 - 01.2021
USSF and TASO Certified Referee
09.2018 - Current
Bachelor of Science in Human Sciences -
Texas Tech University