Summary
Overview
Work History
Education
Skills
Honorscertificationsawards
References
Timeline
Generic

Colton Garrett

Lubbock,Texas

Summary

Experienced Banquet Associate with a proven track record of leading banquet teams in event setup, take down, and service. Dedicated to aligning each event with the guests' vision and delivering desired outcomes. Achieves seamless coordination and exceeds guest expectations through effective communication between event, kitchen, and banquet teams. Contributes to team growth by providing training and development opportunities for new hires, fostering a service-minded approach among all team members.

Overview

6
6
years of professional experience

Work History

Assistant Banquet Manager

The Willows Event Center
04.2024 - Current
  • Collaborated with sales team to create customized event proposals, resulting in increased bookings.
  • Cultivated strong relationships with local businesses to increase referral opportunities for future events.
  • Reviewed monthly P&L statements to monitor profitability while identifying areas for cost reduction or revenue growth within the department.
  • Enhanced guest satisfaction by efficiently coordinating banquet events and ensuring timely service.
  • Streamlined communication between kitchen staff and servers for seamless event execution.
  • Oversaw inventory management, reducing waste and optimizing cost efficiency.
  • Conducted pre-event meetings with staff to review event details, establishing clear expectations for performance.
  • Assisted in hiring, training, and mentoring new staff members for continued success in the banquet department.
  • Managed event setup and breakdown, adhering to strict timelines and maintaining the highest standards of cleanliness.

USSF and TASO Certified Referee

09.2018 - Current
  • Referee local recreational, high school, and college level soccer games

Banquet Team Member

The Willows Event Center
05.2023 - 04.2024
  • Collaborated with catering team to deliver high-quality food and beverage service for various events.
  • Trained new staff members on proper serving techniques, company policies, and customer service best practices.
  • Proactively resolved any food allergy concerns or dietary restrictions among guests by working closely with kitchen staff.
  • Provided attentive customer service, addressing guest concerns promptly and professionally.
  • Implemented creative table settings and room designs, improving event aesthetics and ambiance.
  • Enhanced guest satisfaction by providing exceptional service during banquet events.
  • Assisted in the setup and breakdown of banquet rooms, ensuring efficient event transitions.

Academy Sports and Outdoors (Cashier)

06.2021 - 08.2021
  • Assisted in Customer Service and ran customer service register
  • Averaged 30+ hours over the summer
  • Stocked Front End snacks and beverages and performed opening and closing duties
  • Assisted customers and answered their questions about our items and departments

Carhop and Team Lead

Sonic Drive-in
05.2019 - 01.2021
  • Promoted to Team Lead in July of 2020
  • Averaged 30 hours over the summers and varied hours over the school years
  • Assisted in managerial duties, trainings, and meetings such as weekly meetings, preparing for inspections, and ordering
  • Trained new employees
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.

Education

Bachelor of Science in Human Sciences -

Texas Tech University
Lubbock, Texas
12.2024

Skills

  • Food safety knowledge
  • Guest Relations
  • Audiovisual equipment
  • Banquet Setup
  • Multitasking
  • Team Management
  • Staff Leadership
  • Team member development
  • Problem-Solving
  • Reliable and Responsible
  • Attention to Detail

Honorscertificationsawards

  • President’s Honor List
  • Phi Kappa Phi Honor Society
  • Presidential Merit Scholarship
  • National Society of Collegiate Scholars
  • TABC Certified
  • Food Handlers Certified

References

  • Alyssa Mendez, Hospitality Director, The Willows Event Center, 6303 82nd Street, Lubbock, Texas, 79424, (806) 500-3890
  • Romero Agundiz, Store Team Lead, Academy Sports and Outdoors, 403 Ranger Street, Wolfforth, Texas, 79382, (806) 778-0492
  • Brian Ellyson, Vice Principal-Coronado High School/Director of Parent & Student Resolutions at Lubbock Independent School, District at Central Office, 5310 69th Street, Lubbock, Texas, 79424, (806) 781-3319
  • Colton Trosclair, Athletic and Activities Director-Montezuma Cortez High School, 418 South Sligo Street, Cortez, Co, 81321, (972) 904-1338
  • Max Kattwinkel, Athletic Director-Lubbock Cooper ISD, 13807 Indiana Ave., Lubbock, Texas, 79424, (806) 778-7697
  • Bryce Looney, Special Assistant to the President-Texas Tech University Health Sciences Center

Timeline

Assistant Banquet Manager

The Willows Event Center
04.2024 - Current

Banquet Team Member

The Willows Event Center
05.2023 - 04.2024

Academy Sports and Outdoors (Cashier)

06.2021 - 08.2021

Carhop and Team Lead

Sonic Drive-in
05.2019 - 01.2021

USSF and TASO Certified Referee

09.2018 - Current

Bachelor of Science in Human Sciences -

Texas Tech University

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Colton Garrett