- Music
- Graphic Design
- Creative Writing
- Interior Design
- Photography
- Fashion
Colton Goodfellow
North Plainfield,NJ
Summary
Dynamic and reliable professional with extensive experience in customer service and inventory management at Jacksons Ice Cream. Proven ability to enhance store operations through teamwork and attention to detail. Skilled in point-of-sale systems and maintaining a clean environment, consistently delivering exceptional service and fostering positive customer experiences.
Overview
3
3
years of professional experience
Work History
Sales/Cashier Team Lead
Jacksons Ice Cream
07.2023 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances and reconciled discrepancies daily.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing products.
- Collaborated with team members to enhance store operations and customer experience.
- Trained new staff on cashier procedures and customer interaction protocols.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped maintain a visually appealing storefront by arranging displays according to company guidelines.
Warehouse Worker
Amazon
05.2023 - 06.2023
- Assisted in inventory management by labeling and organizing products for easy access.
- Maintained cleanliness of workspace, adhering to safety protocols and company standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Collaborated with team members to prepare orders for timely shipment and delivery.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
Cashier
Bashas'
01.2021 - 05.2022
- Processed customer transactions efficiently, ensuring accuracy and timely service.
- Managed cash register operations, maintaining balanced drawers at shift end.
- Assisted customers with inquiries, providing product knowledge and support.
- Collaborated with team members to maintain clean and organized store environment.
- Handled returns and exchanges, adhering to company policies for customer satisfaction.
- Monitored inventory levels, reporting discrepancies to management for resolution.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Skyline High School
Mesa, AZ06-2021
Skills
- Patience and empathy
- Reliability and punctuality
- Store cleaning
- Customer service
- Attention to detail
- Cleaning and sanitizing
- Organizational skills
- Teamwork
- Honest and dependable
Interests
Timeline
Sales/Cashier Team Lead
Jacksons Ice Cream
07.2023 - 12.2023
Warehouse Worker
Amazon
05.2023 - 06.2023
Cashier
Bashas'
01.2021 - 05.2022
GED -
Skyline High School
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