Colton Heasley
Zelienople,PA
Summary
Engineering student with prior experience in the customer service industry. Studies include thermodynamics, dynamics, materials sciences, and calculus. Personable and calm under pressure. Reliable and a team-player in group projects/environments.
Overview
3
3
years of professional experience
Work History
Host
Napa Prime Chophouse & Cigar Bar
06.2021 - 12.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Trained new host/hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Science - Mechanical Engineering
Penn State Behrend
Erie, PA05.2025
Skills
- Positive Leadership/Influence in Team Environments
- Conflict Resolution
- MATLAB Experience
- CAD Experience (Inventor/Fusion)
- CREO Experience
- Office 365 Experience (Excel/Teams/Word/Powerpoint)
Languages
English
Native or Bilingual
Spanish
Elementary
MATLAB
Professional Working
Relevant Experience
- Worked hands-on in the production of a supermileage vehicle to compete in the Shell Eco-marathon, including work with carbon fiber, epoxy, and foam.
- Successfully led a team project to design safety mechanisms for supermileage vehicle.
- Designed engine/transmission mounts for supermileage vehicle using CAD applications.
Timeline
Host
Napa Prime Chophouse & Cigar Bar
06.2021 - 12.2023
Bachelor of Science - Mechanical Engineering
Penn State Behrend
Similar Profiles
Savannah BengstonSavannah Bengston
Head Hostess at Prime Cigar/ Prime On PeachtreeHead Hostess at Prime Cigar/ Prime On Peachtree
Claire ReinhardtClaire Reinhardt
General Manager at Prime Cigar CO.General Manager at Prime Cigar CO.
Joy AdamsJoy Adams
Bartender and Waitress at Toro Cigar and Martini BarBartender and Waitress at Toro Cigar and Martini Bar