Colton Holland
Pineville,MO
Summary
Business professional who creates best practices to maximize our efficiency and capitalize on opportunities. I create success in my health clinics by empowering my staff to take ownership of the goals set and lead them to help achieve those goals. Seasoned Clinic Manager with background in overseeing daily operations, streamlining administrative processes, and enhancing patient satisfaction. Strong leadership skills coupled with ability to develop and implement strategic plans. Notable success in improving clinic efficiency and productivity while ensuring compliance with healthcare regulations. Skilled at fostering team collaboration and driving continuous improvement initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinic Manager - Noel & Southwest City
RHC Family Practice
09.2018 - Current
- Organized daily meetings to address staff assignments, upcoming patient appointments, and introduce new topics to ensure efficient patient flow, and high-quality care.
- Participate in committees to help identify top performers, recognize their hard work and dedication, and grow employee morale, engagement, and retention.
- Performed employee training and evaluations to improve consistency and compliance with company policy and standards.
- I completed the CRHCP (Certified Rural Health Clinic Professional) certification to expand my knowledge, and continued professional growth and development.
- Addressed operational issues promptly to minimize impact on clinic services.
- Performed regular audits of patient charts to ensure accuracy of information recorded in medical records system.
Human Resource Coordinator
Lowes
Roger’s Arkansas
03.2017 - 09.2018
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Answered employee questions during entrance and exit interview processes.
- Coordinated employee onboarding, including orientation sessions and documentation management.
Healthcare Cost Reporter
Discovery Healthcare Consultant Group
06.2014 - 06.2016
- Created and analyzed healthcare cost reports, Disproportionate Share Hospital applications, and audit evaluations for clients. Compiled custom summarization lists of future opportunities for maximum reimbursement.
- It was our job to work with our clients to report an accurate and complete examination of the business's finances, with expert advice on the steps needed to improve reimbursement.
Administrative Resident
Lynn County Hospital District
Tahoka, TX
06.2013 - 06.2014
- Managed a new specialty health clinic directly under the hospital CEO, which led to an increase in patient volume of 200%, and established contracts with specialty physicians to practice at our facility.
- Gave monthly board presentations on hospital statistics and compared them to the nation's top-performing hospitals to show areas for improvement.
- I researched and implemented the characteristics of top-performing hospitals in the country, which led to a $2.5 million gross revenue increase.
Education
Bachelor of Business Administration -
Oklahoma Baptist University
Shawnee, OK05-2013
Skills
- Goal oriented
- Excellent Communication Skills
- Attention to Detail
- Implementing best Practices
- Education/Training
- Leadership
- Microsoft Office
Certification
- CRHCP (Certified Rural Health Clinic Professional)
Accomplishments
- With the continued success and surpassing clinic goals, I was asked to expand my leadership to take in another RHC clinic in Southwest City along with my continued management of the Noel clinic.
- Became a Mentor to other clinic managers and new managers within OCH
Timeline
Clinic Manager - Noel & Southwest City
RHC Family Practice
09.2018 - Current
Human Resource Coordinator
Lowes
03.2017 - 09.2018
Healthcare Cost Reporter
Discovery Healthcare Consultant Group
06.2014 - 06.2016
Administrative Resident
Lynn County Hospital District
06.2013 - 06.2014
Bachelor of Business Administration -
Oklahoma Baptist University
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