Colton JOHNSON
Tomball,Texas
Summary
A current and skilled employee on contract for Shell (Systems Engineer) and a recent graduate of Texas State University, with a Bachelor of Business Administration degree with a major in Computer Information Systems (BBA in CIS). Eager for a more challenging position related to IT Operations with an interest in Network & Telecom environment. I value diversity, inclusion and fully incorporate a Learners Mindset. Vba, Excel, Visio, PowerBI, Systems & Network Monitoring, IT & Network Operations, and other analysis and support functions have been prioritized and would value further career development and growth.
Overview
7
7
years of professional experience
Work History
Systems Engineer
Shell
Tomball, Texas
10.2021 - Current
- Influence With Formal Collaborative Authority - Supported the Network Operations for HOU-EPC under SOL, and IT Ops Engineer Shell contacts. Promoted the Learner's Mindset with an interest in hands-on technical consultation.
- Setting a High Standard for Professional & Operational Excellence - Provided day-to-day support to users, educating colleagues on troubleshooting and problem-solving protocols due to extensive site knowledge gained by hands-on experience.
- Empowering the Delivery of Outcomes - Proposed technical feasibility solutions for new network designs and suggested options for performance improvement of technical components.
- Collaborating Across Boundaries - Supported several local, and global projects with connectivity pieces to minimize timeline and user collision. Supported as many as 15 projects at one time, while maintaining day-to-day Network Operations at one of the largest Shell Hubs in the world.
- Set Direction & Opportunities - Streamlined troubleshooting processes to improve system support and enhance communication with our local support and other parties.
Production Operator
Heart Water
Austin, TX
01.2021 - 05.2021
- Warehouse duties included producing industry standard products and general warehouse tasks, while promoting safety & renewable resourcement in the workplace environment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Set up and adjusted machines for day-to-day operations.
Assistant Project Manager
Mako Sealants
Houston, TX
06.2018 - 06.2019
- Delivered a high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported hands-on delivery of service for clients, while collaborating with groups from different backgrounds and cultures.
Lead Floor Salesman | Floor
Triple Crown Bingo Hall
Houston, TX
05.2017 - 12.2018
- Lead Salesman in charge of all physical and electronic sales and payouts of prizes worth approximately $5,000 a night, and all other major sales.
- Greeted approximately 200 customers daily and responded to questions regarding services and products. Maintaining a full understanding of typical games and constantly showing a reasonable explanation for unknowing customers.
Education
BBA - Computer Information Systems
Texas State University
San Marcos, TX08.2021
Skills
- Technical Analysis
- Technical Documentation and Reporting
- System User Support
- Network Infrastructure Support
- Data Communications
Timeline
Systems Engineer
Shell
10.2021 - Current
Production Operator
Heart Water
01.2021 - 05.2021
Assistant Project Manager
Mako Sealants
06.2018 - 06.2019
Lead Floor Salesman | Floor
Triple Crown Bingo Hall
05.2017 - 12.2018
BBA - Computer Information Systems
Texas State University
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