Colton Jones
Mechanicsburg,PA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate case handling, inventory management, and customer service, ensuring smooth and efficient daily processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse needs and enhance overall quality of the enviorment. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
8
8
years of professional experience
Work History
Cashier/Stocker/Department Lead
Trader Joe's
Camp Hill, Pennsylvania
02.2022 - Current
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store layout navigation.
- Restocked shelves with merchandise to enhance product availability for customers.
- Managed inventory levels to ensure product availability.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Counter Service/Pizza Maker
Papa John's Pizza
Mechanicsburg, Pennsylvania
06.2020 - 02.2022
- Operated pizza ovens and kitchen equipment efficiently.
- Operated cash registers accurately to process customer payments.
- Managed customer orders and ensured timely preparation.
- Collaborated with the team to meet peak-hour demands.
Dishwasher
Black and Bleu
Mechanicsburg, Pennsylvania
10.2017 - 05.2018
- Cleans dishes, utensils, and kitchen equipment efficiently.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Education
Associate of Arts - Criminal Justice
Harrisburg Area Community College
Harrisburg, PA12-2024
Bachelor of Arts - Criminal Justice
Pennsylvania State University
University Park, PASkills
- Criminal justice research
- Case management
- Conflict resolution
- Effective communicator
- Team collaboration
- Detail-oriented
- Microsoft Office
- Time management
Accomplishments
Cumberland County Law Enforcement Memorial Foundation Scholarship-May 2022
Timeline
Cashier/Stocker/Department Lead
Trader Joe's
02.2022 - Current
Counter Service/Pizza Maker
Papa John's Pizza
06.2020 - 02.2022
Dishwasher
Black and Bleu
10.2017 - 05.2018
Associate of Arts - Criminal Justice
Harrisburg Area Community College
Bachelor of Arts - Criminal Justice
Pennsylvania State University