Colton Luna
Lewisburg,TN
Summary
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Experienced in leading teams. Skilled in strategic planning and operational efficiency, consistently improving workflow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Construction Project Coordinator
United Communications
04.2024 - Current
- Monitored daily construction, and evaluated project progress and safety.
- Prepared detailed project reports, documenting phases, milestones, and final outcomes.
- Maintained a safe work environment by enforcing strict adherence to safety protocols and OSHA regulations.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Prepared and planned worksites to help jobs run smoothly.
- Conducted walk-through inspections and other scheduled inspections with homeowners.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Utilized project management software to plan, track, and manage construction activities efficiently.
Installation and Repair Technician
United Communications
11.2021 - 04.2024
- Ensured compliance with safety standards when performing repairs or servicing equipment.
- Installed and repaired copper, fiber, and fixed wireless services for customers across the service area.
- Achieved CBRS Certified Professional Installer designation through Google.
- Help start the Drop Team for installing, repairing, and constructing fiber, copper, and CAT6 drops.
- Gained experience in dispatching processes for installation and repair teams.
Owner/Manager
Luna Vapor
04.2019 - 11.2021
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed and implemented successful sales strategies to meet business goals.
- Maintained relationships with existing clients by providing superior customer service.
Install and Repair Tech
J.Johnson Fiber Solutions
03.2017 - 01.2020
- Executed running, burying, installing, and repairing drops for residential networks.
- Ensured exceptional customer experience during installations by exceeding expectations.
Education
High School Diploma -
Marshall County High School
Lewisburg, TN05-2014
Skills
- Customer relations
- Strategic project planning
- Relationship building
- Project estimating
- Sales management
- Small business operations
- Construction operations
- Telecommunications
- Repair services
- Troubleshooting
- Maintenance and repair
- Customer service
Certification
CBRS Certified Professional Installer by Google
Timeline
Construction Project Coordinator
United Communications
04.2024 - Current
Installation and Repair Technician
United Communications
11.2021 - 04.2024
Owner/Manager
Luna Vapor
04.2019 - 11.2021
Install and Repair Tech
J.Johnson Fiber Solutions
03.2017 - 01.2020
High School Diploma -
Marshall County High School
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