Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Security Officer
Transwest Security
Bakersfield, CA
01.2022 - 12.2024
Explained security protocols to employees and guests to promote readiness for emergency situations.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Identified suspicious activity to determine appropriate response.
Monitored surveillance cameras and responded to suspicious activity.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Addressed problems quickly and reported clear information while working under minimal supervision.
Secured personnel and premises by inspecting buildings and patrolling property.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Maintained high levels of alertness throughout shifts.