Colton Phillips
Fort Collins,CO
Summary
Connecting individuals with roles that align with their skills and goals is especially rewarding in the technical and manufacturing sectors, where the right hire can truly make a difference. A strong necessary drive to expand expertise and learn new recruiting strategies across different industries, staying adaptable in a constantly evolving hiring landscape. Building strong teams, fostering positive work environments, and supporting company growth through strategic talent acquisition and leadership are key to driving long-term success.
Overview
7
7
years of professional experience
Work History
Lead HR Recruiter (Contract)
ERSG
06.2024 - 09.2024
- Sourced, screened, and evaluated candidates for high-volume roles in Technical Manufacturing, Production, Machine Operations, and Supervisory positions, ensuring efficient and thorough hiring process.
- Guided candidates through every step of full-cycle onboarding process, providing support from initial offer acceptance to successful integration into their new roles.
- Conducted in-person interviews and organized hiring events to connect with top talent, ensuring selection of candidates best suited for company’s needs.
- Worked closely with HR, Recruitment Coordinators, and Supervisors to ensure smooth and effective onboarding for new hires.
- Reported key performance indicators (KPIs) on daily basis to contract holders, providing insights on recruitment progress and outcomes.
- Collaborated with department managers to assess staffing needs and developed strategies to fill roles with qualified candidates, supporting business objectives.
- Monitored team KPIs to ensure targets were met and maintained high standards for recruitment performance.
- Conducted phone interviews to evaluate candidates’ knowledge, skills, experience, and qualifications, ensuring strong match for each position.
Recruiting and Sales Manager
All Star Cleaning Services
07.2020 - 07.2024
- Screened and conducted in-depth, in-person interviews for all company positions, including cleaning technicians, team leads, and office roles, making sure to assess each candidate’s skills and fit for the team.
- Executed an average of 3-5 new hires weekly to maintain staffing needs by volume
- Carefully reviewed incoming applicants, using detailed assessments and ATS software to track their progress and ensure smooth follow-ups throughout the hiring process.
- Created personalized job offers for candidates, tailoring them to their specific strengths and qualifications, while aligning with the company’s hiring goals and long-term objectives.
- Developed and rolled out a sales strategy that focused on building long-term client relationships, driving revenue growth, and increasing market share.
- Built and maintained strong relationships with potential leads, taking a consultative approach to understand their needs and develop lasting business partnerships.
- Led and motivated the sales team with a clear vision, fostering a culture of high performance and consistently surpassing sales targets through coaching and strategic guidance.
- Organized and managed successful pop-up booths at trade shows and networking events, helping to increase brand visibility and generate valuable leads.
- Played an active role in product training, live demonstrations, and consumer education, while helping raise awareness and expand the customer base through targeted branding efforts.
- Consistently surpassed revenue and sales targets, delivering results that had a lasting impact on the company’s growth and success.
Customer Service Associate III
Qualfon Fort Collins
07.2018 - 06.2020
- Worked closely with clients to resolve any miscommunications or issues in mass catering fulfillment, always striving to find quick and effective solutions to keep them satisfied.
- Assessed when compensation was needed and determined the best course of action to make things right for customers while keeping their trust.
- Partnered with other companies to pursue compensation on behalf of clients, ensuring fair resolutions for everyone involved.
- Managed both inbound and outbound calls- approximately 50 calls daily.
- Built and maintained strong relationships with clients, staying in touch and making sure their needs were always met.
- Listened carefully to customer concerns, addressing smaller issues right away and escalating more serious matters to a supervisor when necessary.
- Trained and supported coworkers, sharing knowledge on processes and best practices to ensure smooth operations and a positive customer experience.
Restaurant General Manager
Toppers Pizza
06.2017 - 06.2018
- Oversaw daily operations, ensuring smooth coordination between front-of-house and kitchen teams for efficient service.
- Managed off-site and online marketing to boost local visibility and attract customers.
- Created weekly schedules for a team of 10-15 employees, balancing coverage and labor costs.
- Handled food orders and inventory, keeping track of stock levels and minimizing waste.
- Led recruitment, hiring, and training, while providing ongoing support and feedback to maintain team performance.
- Addressed employee concerns and managed terminations when necessary, always following company policies.
- Ensured compliance with health and safety standards to maintain a clean, safe environment.
- Worked closely with senior management to control costs, improve profitability, and set operational goals.
- Provided hands-on leadership during peak hours, ensuring excellent customer service and resolving any issues promptly.
- Tracked sales, inventory, and performance metrics to optimize restaurant operations and enhance guest satisfaction.
Education
Associate of Arts - Arts
Front Range Community College
Fort Collins, CO10.2016
Skills
- Background Checks
- Applicant Sourcing
- Candidate Screening
- Microsoft Office
- Performance Evaluations
- Talent Acquisition
- Human Resources Policies
- Deadline Adherence
- Employee Relations
- Partnership Development
- Community Networking
- Account Management
- Team Collaboration
- Sales management
- Social Media Recruiting
- Outbound Calling
- Team Supervision
- Salary Negotiation
- Interviewing techniques
- B2B Sales
- Events Coordination
- Sales Operations
Affiliations
- Fort Collins Chamber Of Commerce- Red Carpet Committee
Timeline
Lead HR Recruiter (Contract)
ERSG
06.2024 - 09.2024
Recruiting and Sales Manager
All Star Cleaning Services
07.2020 - 07.2024
Customer Service Associate III
Qualfon Fort Collins
07.2018 - 06.2020
Restaurant General Manager
Toppers Pizza
06.2017 - 06.2018
Associate of Arts - Arts
Front Range Community College
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