Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colton Pierce

Ankeny,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Bowling Manager

Backpocket Pin & Pixel
05.2023 - Current
  • Addressed customer concerns promptly, maintaining a high level of satisfaction among patrons.
  • Managed daily operations for efficient facility management and customer satisfaction.
  • Facilitated smooth communication between staff members by implementing effective communication strategies.
  • Oversaw equipment maintenance, ensuring a safe and enjoyable environment for patrons.
  • Optimized lane assignments during peak times to maximize efficiency and guest satisfaction.
  • Built and established positive relationships with patrons, team members and supervisors.

Line Cook

Backpocket Pin & Pixel
05.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

Concession Stand Manager

Backpocket Pin & Pixel
05.2023 - Current
  • Used cash register to tender change and process cash and credit card payments.
  • Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
  • Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
  • Adhered to health and safety regulations, maintaining proper food handling practices at all times.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Maintained clean, organized workspace according to operational standards.
  • Responded to customer complaints to help resolve issues.

Host

Backpocket Pin & Pixel
05.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Busser

Backpocket Pin & Pixel
05.2023 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Grocery Bagger

Fareway
02.2023 - 05.2023
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Ensured proper handling of fragile items to minimize breakages and complaints.
  • Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
  • Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.

Grocery Stocker

Fareway
02.2023 - 05.2023
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.

Education

Johnston Middle School
Johnston, IA
05.2027

Skills

  • Facility Maintenance
  • Scheduling Coordination
  • Teamwork and Collaboration
  • Customer Service
  • Multitasking proficiency
  • Effective Time Management
  • Cleaning and organization
  • Highly motivated
  • Shelf Organization
  • Customer Assistance
  • Cleaning and sanitizing
  • Team Collaboration

Timeline

Bowling Manager

Backpocket Pin & Pixel
05.2023 - Current

Line Cook

Backpocket Pin & Pixel
05.2023 - Current

Concession Stand Manager

Backpocket Pin & Pixel
05.2023 - Current

Host

Backpocket Pin & Pixel
05.2023 - Current

Busser

Backpocket Pin & Pixel
05.2023 - Current

Grocery Bagger

Fareway
02.2023 - 05.2023

Grocery Stocker

Fareway
02.2023 - 05.2023

Johnston Middle School

Similar Profiles

CREATE PROFILE
Colton Pierce