Summary
Overview
Work History
Education
Skills
Timeline
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COLTON TIMMERMAN

Brooklyn

Summary

Passionate and driven Retail Specialist versed in operations, buying, merchandising, sales, managing multi-store retail businesses, E-commerce, multi-channel marketing, team leadership, and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. A creative sales expert with exceptional communication, keen attention to detail, strong sense of trend, and relationship-building talents.

Overview

7
7
years of professional experience

Work History

Sales Manager - East Coast Flagship

Buck Mason
04.2024 - Current
  • Manage daily operations of a high-volume flagship store, part of a 38-store U.S. retail organization specializing in Americana, modern vintage, and mid-century inspired apparel and accessories.
  • Leading a team of 10-15 passionate sales associates/stylists, fostering a collaborative and high-performance culture through comprehensive training on product knowledge, storytelling, customer service, and styling techniques.
  • Collaborate with corporate buying teams to select inventory, tailoring the product mix to local market preferences while aligning with the brand's overall vision.
  • Design and implement merchandising strategies to optimize product placement, enhance customer experience, and increase sales of core and seasonal menswear collections.
  • Foster a deep understanding of niche menswear, creating a unique in-store experience that educates and inspires customers about the historical and cultural significance of the styles offered.

Sale and Community Lead

Sabah
04.2023 - 11.2023
  • Developed and implemented strategies to increase sales volume, foot traffic, and customer conversion.
  • Designed and executed localized community engagement initiatives, increasing brand awareness in a newer market.
  • Organized and managed in-store events, customer outreach, fostering and cultivating new and existing client relationships.
  • Served as a liaison between the US market and the UK market with cross-functional collaboration. Improving product knowledge and brand values.
  • Monitored and reported on UK market KPIs, including sales growth, market penetration, and customer acquisition costs.

B.Shop Specialist - Associate Buyer

Bergdorf Goodman
06.2022 - 03.2023
  • Coordinated alongside our Men's Fashion Director, Bruce Pask, to manage and oversee all retail operations within his curated B.Shop.
  • Assisted in buying and merchandising of over 20+ third-party/independent brands within the shop space.
  • Acted as a direct liaison for Mr. Pask, to spearhead shop collaborations, styling, partnerships and events.
  • Communicated closely and effectively with all partners, including senior buyers, vendors, merchants and distribution centers, helping to achieve well-timed product deliveries.
  • Completed in-depth reports on sales, orders, productivity, customer feedback, and costs to appropriate internal personnel on a regular weekly basis.
  • Conveyed expertise brand and product knowledge to customers and internal sales associates.
  • Sourced potential new vendors and brands, staying abreast of market trends and anticipated consumer needs and purchasing habits.

Regional Store Manager

Sault New England
06.2018 - 05.2022
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Strengthened workflow productivity by hiring, managing and developing top talent between two brick-and-mortar storefronts.
  • Attended seasonal trade shows and markets to source global brands, specifically niche contemporary menswear. Liberty Fairs and Man/Woman (NYC) shows.
  • Boosted online sales by 300% by evolving E-commerce UX/UI, and driving new customers to the website through creative email marketing campaigns.
  • Surpassed quarterly sales goals by incorporating new social media outreach strategies and innovating brand marketing.
  • Instilled customer loyalty and pushed brand messages and ethos.

Education

Associate of Arts - Business Administration And Management

Wake Technical Community College
Raleigh, NC
06.2016

Skills

  • Operations management
  • Sales channels
  • Retail inventory management
  • Buying
  • Product knowledge
  • Product procurement
  • Merchandising
  • Supply Chain assistance
  • E-commerce
  • Consumer insights
  • Sales Forecasting
  • Market trend analysis
  • Customer service and client relations
  • Proficient in Shopify POS (front & back of house), Mailchimp, Flodesk, Excel
  • Social media marketing channels
  • Cross-functional team management
  • Employee development and training
  • Profit and loss accountability

Timeline

Sales Manager - East Coast Flagship

Buck Mason
04.2024 - Current

Sale and Community Lead

Sabah
04.2023 - 11.2023

B.Shop Specialist - Associate Buyer

Bergdorf Goodman
06.2022 - 03.2023

Regional Store Manager

Sault New England
06.2018 - 05.2022

Associate of Arts - Business Administration And Management

Wake Technical Community College

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COLTON TIMMERMAN