Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colton Wells

Fort Worth

Summary

Accomplished State Inspector at TJ Benson, adept in public safety and policy analysis, enhanced inspection efficiency and accuracy. Demonstrated exceptional teamwork, problem-solving, and customer service at Circle K and Subway, fostering significant improvements in public safety and customer satisfaction. Achieved over 100% of performance metrics, underscoring a commitment to excellence and safety standards.

Overview

6
6
years of professional experience

Work History

State Inspector

TJ Benson
08.2020 - Current

Inspected vehicles to ensure roadworthiness and driver safety.

  • Promoted transparency through timely and accurate reporting of inspection findings to appropriate stakeholders.
  • Exceeded performance metrics set by the agency for successful inspections completed, corrective actions implemented, and overall impact on public safety initiatives.
  • Improved inspector training programs by contributing subject matter expertise and sharing best practices with colleagues.
  • Played an instrumental role in reducing risk exposure for the state government through diligent adherence to established protocols during inspections conducted throughout various sectors.
  • Served as a trusted resource for colleagues seeking guidance on complex inspection-related matters or challenging situations encountered in the field.
  • Conducted regular follow-up inspections to verify the successful implementation of corrective measures, ensuring ongoing compliance.
  • Maintained up-to-date knowledge of relevant regulations, laws, policies, and best practices within the state inspector role.
  • Streamlined inspection processes for improved efficiency and accuracy in identifying potential hazards.

CSR

Circle K
02.2019 - 11.2020
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.

Sandwich Artist

Subway
10.2018 - 04.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.

Education

Associate Of Arts And Sciences - Cyber Security

Tarrant County College
Fort Worth, TX
10.2024

Skills

  • Public safety
  • Healthcare regulations
  • Investigation techniques
  • Financial auditing
  • Policy analysis
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Active listening
  • Adaptability and flexibility
  • Relationship building
  • Inspection and testing reports
  • Item sorting
  • Visual inspection
  • Defect identification
  • Safety standards
  • Analytical thinking
  • Professionalism
  • Adaptability
  • Data analysis
  • Professional demeanor

Timeline

State Inspector

TJ Benson
08.2020 - Current

CSR

Circle K
02.2019 - 11.2020

Sandwich Artist

Subway
10.2018 - 04.2019

Associate Of Arts And Sciences - Cyber Security

Tarrant County College
Colton Wells