Detail-oriented individual with expertise in event organization, floral design, and customer support. Proven ability to manage inventory and provide solutions, contributing to seamless operations and high customer satisfaction. Is also an individual who has gone to run many s priority events when the situation has demanded it.
Overview
6
6
years of professional experience
Work History
Student Worker
Douglas Student Center: Retail Locations
New Brunswick
05.2025 - Current
Maintained the cleanliness and organization of display areas and merchandise.
Assisted customers with product selection and inquiries at retail locations.
Restocked shelves and ensured products were appropriately labeled and displayed.
Collaborated with team members to manage inventory levels effectively.
Followed safety protocols to maintain a secure working environment for staff and customers.
Followed instructions from management to complete tasks according to exact specifications.
Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
Answered office phone to direct inquiries to appropriate individuals.
Developed strong oral and written communication skills while working with people of different ages.
Prepared and served food items according to established guidelines.
Replenished inventory to maintain optimal supply levels and prevent stockouts.
Collaborated with team members to accomplish daily tasks efficiently.
Operated kitchen equipment properly while adhering to safety standards.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Served meals to customers in a friendly and courteous manner.
Operated cash register to process cash, check, and credit card transactions.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Supported food service operations by handling various responsibilities.
Cleaned kitchen areas, equipment and utensils.
Maintained order and cleanliness of work areas to conform with health codes.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Set up, restocked and cleaned dining areas.
Followed staff performance and service standards to deliver consistent and positive customer experiences.
Greeted customers upon arrival in the dining area.
Acquired new skills to support team and further accommodate customer needs.
Received food orders from individuals and explained offerings.
Prepared beverages such as coffee, tea, soda.
Assisted in the preparation of food items according to recipes and instructions.
Organized take-out orders for customers who requested them.
Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Properly stored all leftover food items after each shift.
Utilized point-of-sale systems for taking orders from customers.
Maintained accurate records of sales transactions for end-of-day reports.
Packaged and bagged cooked food and prepared items.
Assembled and served meals according to specific guest requirements.
Refilled condiments, napkins and server workstations.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Prepared workstations with ingredients and tools to increase efficiency.
Rotated inventory to reduce waste and optimize freshness.
Monitored temperatures of prepared food and cold-storage areas.
Filled and served various beverages for customers.
Directed patrons to restrooms and other amenities within facility.
Assistant Manager of Operations
Michael William Florist & Greenhouse
Thorofare
02.2020 - Current
Designed custom floral arrangements for various events and occasions.
Trained new staff on best practices and techniques to enhance operational efficiency.
Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
Processed sales transactions via cash register and telephone orders.
Delivered and set up flower arrangements for banquets, weddings and funerals.
Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
Took photographs of completed floral arrangements for promotional purposes.
Assisted with loading floral arrangements onto delivery trucks.
Managed customer orders, requests, and complaints, ensuring high levels of satisfaction.
Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
Designed unique floral arrangements for weddings and special events.
Assisted in daily greenhouse operations and plant care activities.
Maintained optimal growing conditions through monitoring temperature and humidity levels.
Utilized irrigation systems to ensure plants received adequate water supply.
Supported propagation of plants by preparing soil and planting seeds or cuttings.
Assisted in pest management by applying organic pesticides and monitoring for infestations.
Organized greenhouse layout to optimize space for plant growth and accessibility.
Collaborated with team members to execute planting schedules and maintenance tasks.
Administered fertilizers, pesticides, fungicides, and herbicides based on crop requirements.
Operated automated climate control systems as necessary to adjust temperatures inside the greenhouse.
Organized and labeled plants according to variety and type.
Assisted with the preparation of soil for planting and transplanting.
Ensured that all equipment was properly maintained and functioning properly.
Handled daily watering duties for all plants in the greenhouse.
Propagated new plant varieties through cloning techniques such as cuttings or tissue culture.
Trained new employees on proper safety protocols while working in the greenhouse environment.
Maintained accurate records of seedlings, crops, and other data in the greenhouse.
Provided customer service by answering questions about plants or providing advice on care instructions.
Repaired damaged structures within the greenhouse environment such as benches or trellises.
Performed regular inspections of plants to identify signs of disease or pest infestations.
Retrieved plants and flowers at customers' requests.
Oversaw cultivation stages for trees, shrubs, and plants, optimizing growth and quality.
Cleaned work areas and maintained grounds and landscaping.
Harvested plants and transplanted or potted and labeled.
Identified plants, pests, and weeds to determine selection and application of pesticides and fertilizers.
Loaded agricultural products into trucks and drove to market or storage facilities.
Monitor field conditions to determine crop readiness and sustainability.
Sold and delivered plants and flowers to customers.
Sowed grass seed or planted plugs of grass.
Recorded information about pesticide use, yields or costs.
Student Office Assistant
Department of Entomology
New Brunswick
10.2023 - 05.2024
Assisted faculty with administrative tasks and office organization.
Maintained accurate records using departmental filing systems.
Collaborated with staff to streamline office efficiency and workflow.
Managed multiple tasks simultaneously in a fast-paced environment.
Organized office operations and procedures, managing calendars, scheduling appointments, preparing reports, and maintaining records for optimal functionality.
Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
Created documents utilizing word processing software such as Microsoft Word and Excel.
Managed office supplies inventory and ensured timely replenishment.
Organized and maintained filing systems for easy document retrieval.
Performed data entry tasks into various computer systems accurately and efficiently.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Facilitated effective communication within office and with external partners to enhance collaboration.
Supported the planning and execution of corporate events and meetings.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Education
High School Diploma -
West Deptford High School
West Deptford NJ
06-2023
Some College (No Degree) - Plant Science: Specializing in Horticulture
Rutgers University
New Brunswick, NJ
03-2026
Skills
Horticultural knowledge activity sign
Plant care
Plant identification
Basic horticulture
Basic gardening
Watering plants
Weed control
Disease diagnosis
Wedding arrangements
Greenhouse management
Chemical safety
Environmental awareness
Environmental management
Inventory management
Inventory tracking
Handling shipments
Event organization
Event support
Communication skills
Sales expertise
Customer service
Customer assistance
Plant care
Data entry
Microsoft Office
Logistics coordination
Project management
Schedule preparation
Strategic planning
Training new employees
Creative design
Product presentation
Plant maintenance
Organization
Time management abilities
Fast learner
Multitasking
Problem-solving
Leadership qualities
Flexible schedule
Compassionate support
Facility upkeep
Basic equipment handling
Plant care
Communication skills
Logistics coordination
Plant recognition
Multitasking
Wedding arrangements
Affiliations
Member, New Jersey Nursery and Landscape Association (NJNLA)
Timeline
Student Worker
Douglas Student Center: Retail Locations
05.2025 - Current
Student Office Assistant
Department of Entomology
10.2023 - 05.2024
Assistant Manager of Operations
Michael William Florist & Greenhouse
02.2020 - Current
High School Diploma -
West Deptford High School
Some College (No Degree) - Plant Science: Specializing in Horticulture