Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Colyn Phillippy

New Caney

Summary

Motivated and adaptable professional with diverse experience in customer-facing and hands-on roles, including pest control, retail management, and residential/commercial cleaning. Strong problem-solver with proven reliability, a solid commitment to quality, and the ability to build positive client relationships while performing precise, detail-oriented tasks. Dependable worker known for clear communication, strong attention to detail, and consistent performance in independent, travel-based positions. Ready to travel nationwide to support customers with dependable, high-quality service. Additionally, experienced in technical work and basic automotive tasks, supported by mechanical aptitude and a reliable approach to machine recalibration and related hand-on duties.

Overview

7
7
years of professional experience

Work History

Commercial and Residential Cleaner

Amy's Rise and Shine
07.2025 - 11.2025
  • Utilized effective cleaning techniques to maintain cleanliness and hygiene in residential and commercial spaces.
  • Operated various cleaning equipment, ensuring proper usage and maintenance to enhance efficiency.
  • Implemented safety protocols while handling cleaning chemicals to ensure a secure working environment.
  • Adapted quickly to diverse client requirements, providing customized cleaning solutions for various settings.
  • Conducted thorough inspections of cleaned areas, ensuring high standards of cleanliness were met consistently.
  • Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.

Lead Key Holder

Dunham's Sports
09.2024 - 05.2025
  • Managed store operations during shifts, ensuring compliance with company policies and procedures.
  • Trained and mentored new team members on sales techniques and customer service standards.
  • Oversaw cash handling processes, maintaining accuracy in financial transactions and reporting.
  • Implemented effective merchandising strategies to enhance product visibility and drive sales.
  • Provided exceptional customer service, resolving issues promptly to ensure customer satisfaction.
  • Assisted in scheduling staff shifts, balancing workloads to maintain operational efficiency.

Pest Control Technician

Tri State Exterminating
02.2024 - 08.2024
  • Conducted thorough inspections to identify pest infestations and assess treatment needs.
  • Applied appropriate pest control methods using industry-standard equipment and eco-friendly products.
  • Documented service reports detailing treatment procedures and customer interactions for quality assurance.
  • Educated customers on pest prevention techniques and maintenance strategies to enhance service effectiveness.
  • Updated knowledge of industry trends and best practices through continuous training and development opportunities.
  • Applied pesticides to inside and outside of structures utilizing company protocols.

Pest Control Technician

Pestnow
10.2023 - 01.2024
  • Collaborated with team members to share insights and improve pest management approaches across services.
  • Maintained inventory of pest control supplies, ensuring timely replenishment and compliance with safety regulations.
  • Responded to customer inquiries promptly, providing expert advice on pest-related concerns and solutions.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.

Courtesy Clerk

Jiffy Lube
09.2022 - 10.2023
  • Assisted customers with inquiries and provided exceptional service to enhance satisfaction.
  • Maintained cleanliness and organization of work areas to ensure safety and efficiency.
  • Collaborated with team members to optimize workflow during peak hours, enhancing productivity.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.

Assistant Manager

Lids Locker Room
08.2021 - 08.2022
  • Supervised daily operations, ensuring efficient workflow and adherence to company policies.
  • Trained and mentored new staff, enhancing team performance and customer service standards.
  • Developed promotional displays, increasing product visibility and driving sales growth.
  • Managed inventory levels, coordinating with suppliers to maintain stock availability.
  • Conducted regular audits of store processes, identifying areas for improvement and implementing solutions.
  • Collaborated with management on strategic initiatives to enhance overall store performance.

2nd Assistant Manager

Zumiez
04.2020 - 08.2021
  • Led team in achieving sales goals through effective training and motivation.
  • Developed and implemented operational procedures to enhance store efficiency.
  • Mentored junior staff, fostering a collaborative and high-performance work environment.
  • Analyzed inventory levels and coordinated restocking efforts to optimize product availability.
  • Assisted in visual merchandising strategies to elevate customer shopping experience.
  • Collaborated with management on promotional events to drive foot traffic and sales growth.

Golf Cart Attendant

Country Club Of Fairfax
07.2019 - 03.2020
  • Managed daily golf cart operations to ensure timely availability for members and guests.
  • Provided exceptional customer service by assisting patrons with loading and unloading golf equipment.
  • Maintained cleanliness and functionality of golf carts through regular inspections and maintenance tasks.
  • Trained new staff on proper procedures for cart handling and member interactions, enhancing team efficiency.
  • Coordinated with the grounds crew to optimize cart accessibility during peak play times, improving member experience.
  • Developed streamlined processes for check-in/check-out procedures, improving workflow efficiency within the department.

Back of House Team Member

Chick-fil-A
10.2018 - 06.2019
  • Operated kitchen equipment to prepare food items efficiently and according to safety standards.
  • Collaborated with team members to maintain cleanliness and organization in back of house areas.
  • Trained new employees on food preparation procedures and safety protocols.
  • Monitored inventory levels and assisted in stock management to ensure product availability.
  • Implemented process improvements that enhanced workflow efficiency during peak hours.
  • Ensured compliance with food safety regulations through regular inspections and maintenance checks.

Education

Bachelor of Arts - Communications

Southern New Hampshire University
Hooksett, NH
07-2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Client support
  • Analytical problem-solving
  • Effective time management
  • Strong focus on accuracy
  • Reliable and accountable
  • Excellent communication
  • Problem-solving skills
  • Effective organizational skills

Interests

  • Backpacking and Hiking
  • Documenting and sharing travel experiences
  • Rock Climbing
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Music
  • I like working with my hands and fixing things
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Commercial and Residential Cleaner

Amy's Rise and Shine
07.2025 - 11.2025

Lead Key Holder

Dunham's Sports
09.2024 - 05.2025

Pest Control Technician

Tri State Exterminating
02.2024 - 08.2024

Pest Control Technician

Pestnow
10.2023 - 01.2024

Courtesy Clerk

Jiffy Lube
09.2022 - 10.2023

Assistant Manager

Lids Locker Room
08.2021 - 08.2022

2nd Assistant Manager

Zumiez
04.2020 - 08.2021

Golf Cart Attendant

Country Club Of Fairfax
07.2019 - 03.2020

Back of House Team Member

Chick-fil-A
10.2018 - 06.2019

Bachelor of Arts - Communications

Southern New Hampshire University