Summary
Overview
Work History
Education
Skills
Timeline
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Colyn Thompson

Colyn Thompson

Hardy,AR

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Owner/Operator

Thompson Studios
01.2023 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Set up equipment for inside and outside shots.
  • Operated television studio cameras during live production.
  • Checked composition and lighting of shots before beginning shoots.
  • Liaised with lighting and production team to resolve any issues related to camera, video, audio recording and lighting.
  • Set up lighting and audio for on-site and on-location filming, recorded footage and resolved technical issues.
  • Used both video and still shot cameras to capture action shots such as car shoots.
  • Created and gathered all information needed to create detailed show format.
  • Operated studio lights and changed bulbs.
  • Reduced costs by implementing cost-effective digital editing techniques.

Handyman

Triple C Home Repair And Remodeling LLC
07.2019 - Current
  • Performed minor wall repair, installed drywall and applied wallpaper.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters.
  • Removed and repaired carpet and wood flooring.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Managed available parts, tools and materials inventory to maintain prompt response capability.
  • Kept tool, material and equipment inventory updated.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Inspected appliances to make or plan repairs, order new ones or contact property managers.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained inventory of supplies to complete various repairs on plumbing, lighting or other systems.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Tested and repaired electrical systems in buildings, adhering to local codes regulations.
  • Troubleshot and repaired faulty heating, air conditioning and ventilation systems.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.

Sales Associate

Walkabout Outfitter
11.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Prepared large cash deposits with zero discrepancies.

Pro Shop Associate

Blue Hills Golf Club
03.2021 - 11.2022
  • Took phone calls to book tee times and answer questions pertaining to golf operations.
  • Operated cash register to accept cash, credit card and gift card payments.
  • Educated members and customers on new products, services and discounts to promote additional sales.
  • Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
  • Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
  • Stocked and restocked inventory on sales floor to boost sales and meet company demands.
  • Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.
  • Assisted club members with cleaning and storage of golf bag and clubs.
  • Assisted in merchandising by creating new, interesting and visually pleasing displays within store.
  • Wrote order supply requests to replenish merchandise.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Tracked down hard-to-find merchandise at diverse locations.

Owner/Operator

Retro Entertainment
10.2019 - 10.2022
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Optimized team hiring, training and performance.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Discovered areas of improvement by generating quarterly operational and sales reports.

Education

High School Diploma -

Excel Online Academy
Online
03.2022

Skills

  • Coaching and Mentoring
  • Verbal and Written Communication
  • Staff Management
  • Financial Management
  • Quality Management Systems
  • Staff Training
  • Customer Relations
  • Sales Leadership
  • Contract Negotiation Expertise
  • Profit and Loss Analysis
  • Business Planning
  • Business Development
  • Budget Development
  • Hiring and Staffing
  • Team Oversight
  • Business Administration
  • Design Coordination
  • Client Service
  • Product Branding
  • Operations Management
  • Raising Capital
  • Strategic Project Planning
  • Business Launch
  • Key Partnership Cultivation
  • Project Management
  • Cash Flow Optimization
  • Project Estimating
  • Contract Management
  • Bathroom Remodeling

Timeline

Owner/Operator

Thompson Studios
01.2023 - Current

Sales Associate

Walkabout Outfitter
11.2022 - 01.2023

Pro Shop Associate

Blue Hills Golf Club
03.2021 - 11.2022

Owner/Operator

Retro Entertainment
10.2019 - 10.2022

Handyman

Triple C Home Repair And Remodeling LLC
07.2019 - Current

High School Diploma -

Excel Online Academy

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Colyn Thompson