COMANCHE WHITTINGTON
Summary
Dynamic and results-driven professional with over 10 years of experience in administrative support and client interaction. Proven track record in enhancing operational efficiency and delivering exceptional service. Seeking a remote customer service position to leverage strong communication, organizational, and problem-solving skills to elevate customer satisfaction and support company goals.
Overview
11
11
years of professional experience
Work History
Executive Assistant
BackPedal 101 Sports Consulting
11.2022 - Current
- Collaborated with senior management to streamline processes, enhancing client service efficiency.
- Managed the CEO's calendar and coordinated communication, ensuring timely responses to client inquiries.
- Handled sensitive information with discretion, fostering trust and confidentiality with clients.
Executive Assistant
Whittington Security, LLC
06.2020 - 11.2022
- Assisted the CEO in planning and organizing client-facing meetings and events, enhancing client relationships.
- Maintained office calendars and coordinated communications, ensuring prompt follow-up on client requests.
- Conducted research on industry trends to provide insights that informed client service strategies.
Executive Assistant
BossChics Films
06.2013 - 04.2020
- Provided comprehensive administrative support to the CEO, including managing schedules and communications with clients.
- Facilitated travel arrangements and logistics for the CEO, ensuring smooth operations during client engagements.
- Collaborated with internal teams to streamline communication and enhance the overall client experience.
Education
Associate of Science - Business Administration
Pierce College
6201 Winnetka Ave06-2010
Skills
- Customer Communication: Excellent verbal and written skills for effective customer engagement and support
- Problem Solving: Proactive approach to identifying issues and implementing solutions that enhance customer experience
- Time Management: Strong ability to prioritize tasks and manage time effectively in a fast-paced environment
- Organizational Skills: Highly organized, adept at managing multiple priorities while ensuring accuracy and attention to detail
- Confidentiality: Experienced in handling sensitive information with discretion and professionalism
- Technical Proficiency: Proficient in Microsoft Office Suite and various CRM tools
COMPUTER / SOFTWARE SKILLS Proficient in: Microsoft Office (Word, Excel, Access, PowerPoint) and ADP
- Customer Service Software:Proficient in CRM platforms (e.g., Zendesk, Salesforce) for managing customer interactions.
- Office Productivity:Microsoft Office Suite (Word, Excel, Access, PowerPoint) for documentation and reporting.
- Communication Tools:Familiar with email platforms (Outlook, Gmail) and messaging apps (Slack, Microsoft Teams) for effective team collaboration.
- Help Desk and Ticketing Systems:Experience with tools to track and resolve customer inquiries.
- Remote Collaboration:Proficient in video conferencing software (Zoom, Google Meet) for virtual customer interactions.
Timeline
Executive Assistant
BackPedal 101 Sports Consulting
11.2022 - Current
Executive Assistant
Whittington Security, LLC
06.2020 - 11.2022
Executive Assistant
BossChics Films
06.2013 - 04.2020
Associate of Science - Business Administration
Pierce College
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