Comekia Atwood
Baton Rouge,LA
Summary
Reliable professional with strong communication, time management, and computer skills. Detail-oriented with a proven ability to analyze problems and implement effective solutions. Highly organized and adept at multitasking, with a strong aptitude for technology. Committed to applying skills to achieve goals and adapt to new challenges.
Overview
30
30
years of professional experience
Work History
INVENTORY COORDINATOR
RYDER
03.2023 - Current
- Performed regular physical inventories to identify discrepancies between actual stock on hand and system records.
- Ensured compliance with all applicable laws, regulations, safety standards, company policies, and procedures.
- Analyzed historical trends in demand forecasting in order to adjust ordering quantities accordingly.
- Trained new staff members on proper methods for handling incoming shipments as well as safe storage techniques for hazardous materials.
- Expertly managed the receiving of goods from vendors and ensured accuracy of incoming items against purchase orders.
- Provided timely reports on inventory status and related issues to management team members as needed.
- Managed cycle counting program ensuring accuracy of data entered into ERP system.
- Developed and maintained inventory management policies and procedures.
- Removed damaged or outdated inventory items from store shelves.
- Determined inventory quantity needs, ordering more materials based on minimum or maximum levels.
- Arranged stock and materials for easy access by inventorying by size, weight and shape.
- Coordinated with suppliers to ensure timely ordering and delivery of inventory.
- Processed incoming stock shipments by supervising and assisting in unloading trucks.
- Requisitioned and maintained inventories of materials or supplies necessary to meet production demands.
- Maintained files, such as maintenance records, bills of lading, and cost reports.
- Monitored inventory levels to ensure timely delivery of materials.
- Arranged for delivery, assembly, and distribution of supplies and parts to expedite flow of materials and met production schedules.
- Distributed production schedules and work orders to departments.
INVENTORY SPECIALIST
WOMEN'S HOSPITAL
11.2021 - 02.2023
- Collaborated with suppliers to guarantee prompt ordering and delivery of inventory.
- Removed damaged or outdated inventory items from store shelves.
- Educated staff on effective inventory management techniques, cycle counting procedures, and application of barcode scanning equipment.
- Verified merchandise received against receiving documents, noting and reporting discrepancies and obvious damages.
- Organized stock and materials for easy access by inventorying based on size, weight, and shape.
- Tracked deliveries and shipments and updated company system.
- Received and counted stock items to record data manually or on computer.
- Disposed of damaged or defective items.
- Took inventory and examined merchandise to identify items to be reordered and replenished.
- Kept records on use and damage of stock and stock-handling equipment.
- Took inventory of merchandise to identify items needing reordering or replenishment.
CUSTOMER SERVICE SPECIALIST
XPO LOGISTICS
02.2018 - 11.2022
- Developed strong customer relationships and loyalty through effective communication.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Followed up with customers regarding product functionality and overall satisfaction.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls.
- Assisted with mentoring new employees during and after training.
- Updated and maintained database with accurate customer information and timely data entry.
- Remained open to feedback from supervisor and peers to build and improve skills set.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Assisted with training and mentoring new team members.
- Provided account information to customers and explained bill service policies and customer rights.
- Logged details of customer service calls in computer system following correct protocols.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Processed orders and detailed transaction information to customers.
CUSTOMER SERVICE REPRESENTATIVE
ASSOCIATED GROCERY
02.2013 - 01.2018
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Developed strong customer relationships and loyalty through effective communication.
- Assisted with training and mentoring new team members.
- Followed up with customers regarding product functionality and overall satisfaction.
- Provided account information to customers and explained bill service policies and customer rights.
- Processed orders and detailed transaction information to customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Updated and maintained database with accurate customer information and timely data entry.
- Logged details of customer service calls in computer system following correct protocols.
- Addressed customers courteously using suitable methods and problem-solving skills.
MANAGER'S ASSISTANT
WAFFLE HOUSE
09.1996 - 02.2017
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Assisted with new employee training and conducted performance reviews to track overall progress.
- Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Tracked store inventories and replenished products according to demand.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Reported customer and employee accidents, injuries, and concerns for supervisor review.
- Coached and mentored new employees on company policies and procedures.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Prepared monthly sales reports and presented them to senior management.
- Ordered and dispensed supplies to maintain office inventory.
- Typed and distributed meeting notes and routine correspondence.
- Assisted staff with computer usage.
- Searched to find needed information, using such sources as Internet.
- Maintained scheduling and event calendars.
- Scheduled and confirmed appointments for clients, customers, and supervisors.
- Maintained timekeeping information and submitted and processed payroll.
- Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs.
- Established work procedures and schedules and kept track of daily work of clerical staff.
- Answered telephones to give information to callers, take messages, or transfer calls.
- Scheduled and confirmed appointments for clients or customers.
- Reviewed work completed by other employees to verify proper spelling and grammar.
Education
Certification - Phlebotomy Tech
PHLEBOTOMY SPECIALTY TRAINING
Baton Rouge05.2025
Associate in Science (A.S.) - Dental Assistant
DELTA COLLEGE OF ARTS AND SCIENCES
Baton Rouge, LA08.2001
High School Diploma - undefined
BRUSLY HIGH SCHOOL
Brusly, LA05.2000
Skills
Microsoft Word
Audit Counts
Microsoft Office
Supply chain coordination
Order processing
Microsoft office
Stock replenishment
Shipping coordination
Customer service
Shipping and Receiving
Cycle Counts
Inventory purchasing
Warehouse organization
Inventory optimization
Inventory control
Stock counts
Discrepancy investigations
Requisitions management
Timeline
INVENTORY COORDINATOR
RYDER
03.2023 - Current
INVENTORY SPECIALIST
WOMEN'S HOSPITAL
11.2021 - 02.2023
CUSTOMER SERVICE SPECIALIST
XPO LOGISTICS
02.2018 - 11.2022
CUSTOMER SERVICE REPRESENTATIVE
ASSOCIATED GROCERY
02.2013 - 01.2018
MANAGER'S ASSISTANT
WAFFLE HOUSE
09.1996 - 02.2017
Certification - Phlebotomy Tech
PHLEBOTOMY SPECIALTY TRAINING
Associate in Science (A.S.) - Dental Assistant
DELTA COLLEGE OF ARTS AND SCIENCES
High School Diploma - undefined
BRUSLY HIGH SCHOOL