Summary
Overview
Work History
Education
Skills
Mrs.Abdul -Barr
Timeline
Generic

Comelia Abdul - Barr

Greenville,SC

Summary

Hardworking material handler with several years of experience working closely with other staff and leaders to move goods efficiently. Alert when transporting heavy loads hazardous materials. Team-player quick to communicate issues and work with others to resolve.

Overview

29
29
years of professional experience

Work History

Shipping Material Handler

Fed Ex Express
Mauldin, SC
06.2023 - Current
  • Prepared documents related to shipping processes including bills of lading, manifests, invoices.

Material Handler, Forklift Operator

Sunland Distribution
Mauldin, SC
04.2019 - 05.2020
  • Managed work area cleanliness by following company guidelines for organization.
  • Observed inventory allocation to maintain material needs and production deadlines.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Packed boxes and stock using organizational guidelines.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.

Companion Caregiver

Bewell Home Services
Greeneville, SC
03.2018 - 03.2020
  • Provided companionship and emotional support to elderly clients.
  • Assisted with activities of daily living such as bathing, grooming, dressing, and meal preparation.
  • Transported clients to medical appointments, errands, and social engagements.
  • Observed changes in client behavior or physical condition and reported to supervisor or family members.
  • Accompanied clients on walks outdoors for exercise and fresh air.
  • Gave medication reminders according to prescribed instructions.
  • Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
  • Monitored vital signs such as blood pressure and temperature when needed.
  • Assisted with mobility issues by providing assistance with walking or transferring from one place to another.
  • Provided respite care for family members of the elderly client that allowed them time away from their duties of caregiving.
  • Scheduled doctor's appointments and other necessary services for the client.

Customer Care Representative

Alorica
Simpsonville, SC
08.2019 - 08.2019
  • Answered customer inquiries over the phone and via email.
  • Provided accurate, valid, and complete information to customers.
  • Resolved customer complaints promptly and professionally.
  • Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
  • Assisted customers in navigating through website features and functions to locate desired information or products.
  • Ensured compliance with company policies regarding privacy laws and data protection regulations.
  • Processed orders accurately and efficiently according to established procedures.

Companion Caregiver

Janet Stevens
Greer, SC
10.2014 - 10.2016
  • Provided companionship and emotional support to elderly clients.
  • Assisted with activities of daily living such as bathing, grooming, dressing, and meal preparation.
  • Gave medication reminders according to prescribed instructions.
  • Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
  • Monitored vital signs such as blood pressure and temperature when needed.
  • Encouraged participation in recreational activities such as reading books and playing games.
  • Assisted with mobility issues by providing assistance with walking or transferring from one place to another.
  • Provided emotional support during difficult times like illness or bereavement.

Material Handler Team Lead

Warehouse Services Inc.
PIedmont, SC
10.2012 - 12.2013
  • Presented and explained work orders to team.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Monitored workers and reviewed completed work for proper performance.
  • Checked loaded materials compared to work orders for correctness.

Collections Agent

Capital Management Solutions
Greenville, SC
07.2007 - 01.2010
  • Negotiated payment plans with customers to ensure timely repayment of debt.
  • Conducted skip-tracing activities to locate delinquent customers.
  • Processed payments through various methods such as credit cards, online banking and cash transactions.
  • Maintained accurate records of all customer contact attempts and account updates in the database system.
  • Attended weekly meetings with internal departments to discuss progress on collections efforts.
  • Utilized skip tracing techniques including phone calls, internet searches and databases.
  • Updated account status records and collection efforts.

Tracking Agent

TeleTech Holdings
Greenville, SC
11.2005 - 12.2006
  • Monitored customer orders to ensure timely delivery of products.
  • Maintained detailed records of shipments, including tracking numbers and destinations.
  • Provided customers with updates on order status via phone, email, or in-person meetings.
  • Documented all communication regarding customer orders and inquiries in the system database.
  • Assisted customers with filing claims for damaged or lost shipments.

Customer Service Representative

MCI Communications
Greenville, SC
12.1999 - 05.2005
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Collected deposits or payments and arranged for billing.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.

Nursing Aide

Westside Nursing Center
Greenville, SC
11.1995 - 06.1997
  • Provided assistance to patients with activities of daily living such as bathing, dressing, and grooming.
  • Assisted nursing staff in providing patient care, including vital signs monitoring, collection of specimens and charting.
  • Performed basic clerical duties related to patient care such as filing medical records and documenting treatments.
  • Monitored patients' progress and reported changes in condition to nursing staff.
  • Maintained a clean environment by changing bed linens, cleaning rooms and stocking supplies.
  • Answered call lights promptly and assisted patients with their needs in a timely manner.
  • Observed safety precautions when handling hazardous materials or equipment.
  • Ensured proper infection control techniques were utilized during all procedures.
  • Assisted nurses with medication administration according to established policies and procedures.
  • Provided emotional support for patients by listening to concerns and answering questions.
  • Helped orient new residents to their surroundings by introducing them to staff members, other residents and facility services.
  • Participated in team meetings to discuss best practices for patient care plans.
  • Adhered to HIPAA regulations while maintaining confidentiality of patient information.
  • Assisted with admission, discharge, transfer process for new or discharged patients.
  • Reported any observed changes in the patient's condition or behavior promptly to the RN Supervisor.
  • Participated in continuing education programs to stay current on industry standards and trends.
  • Recorded intake and output measurements on assigned shift accurately per policy guidelines.

Education

Bachelor of Science - Medicinal And Pharmaceutical Chemistry

Tennessee State University
Nashville, TN
12-2021

High School Diploma -

Washington Ave. Christian School
Greenville, SC
06-1989

Skills

  • Barcode scanning
  • Order Picking
  • Warehouse Safety
  • Equipment safety
  • Forklift Operation
  • Warehouse Organization
  • Tugger Operations
  • Material Handling
  • Pallet assembly
  • OSHA Compliance

Mrs.Abdul -Barr

  • I am a great team player that doesn't require a lot of supervision
  • I am a self-starter, a person who takes control when asked to do so.
  • I lend a hand to those that may need a little extra help

Timeline

Shipping Material Handler

Fed Ex Express
06.2023 - Current

Customer Care Representative

Alorica
08.2019 - 08.2019

Material Handler, Forklift Operator

Sunland Distribution
04.2019 - 05.2020

Companion Caregiver

Bewell Home Services
03.2018 - 03.2020

Companion Caregiver

Janet Stevens
10.2014 - 10.2016

Material Handler Team Lead

Warehouse Services Inc.
10.2012 - 12.2013

Collections Agent

Capital Management Solutions
07.2007 - 01.2010

Tracking Agent

TeleTech Holdings
11.2005 - 12.2006

Customer Service Representative

MCI Communications
12.1999 - 05.2005

Nursing Aide

Westside Nursing Center
11.1995 - 06.1997

Bachelor of Science - Medicinal And Pharmaceutical Chemistry

Tennessee State University

High School Diploma -

Washington Ave. Christian School

Similar Profiles

CREATE PROFILE
Comelia Abdul - Barr