Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Temoc Sarabia

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Offering positive attitude and genuine interest in helping others.

Overview

3
3
years of professional experience

Work History

Human Resources Assistant/Assistant Coach

Factor 75 (Adecco)
02.2024 - Current
  • Worked with stressed employees and gave them tips on how to reduce it.
  • Organized new employee orientation schedules for new hires.
  • Conducted orientations and provided new hires with information about the company.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Walked around the production floor to make sure employees were following the GMP rules.
  • Made sure employees with disabilities were feeling comfortable in the production floor.
  • Updated and maintained employee attendance records.
  • Managed confidential employee records, safeguarding personal and professional information.
  • Responded proactively and positively to rapid change.

Costumer Service

Sally Beauty
09.2023 - 02.2024
  • Provided excellent customer service, resolving client concerns efficiently and effectively.
  • Supported customer service improvements with detailed feedback analysis.
  • Provided excellent customer service, addressing member needs promptly and courteously.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Met customer service goals and exceeded customer expectations.

Costumer Service/Sales Associate

SKECHERS Factory Outlet
08.2023 - 02.2024
  • Built relationships with customers to encourage repeat business.
  • Trained new associates on sales procedures and customer service best practices.
  • Resolved customer inquiries and complaints, fostering a positive shopping experience.
  • Participated in promotional events, driving foot traffic and increasing brand awareness.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Delivered exceptional customer service, enhancing shopper satisfaction and loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and product availability.

Shipping and Receiving Clerk

Welch Packaging
06.2022 - 08.2023
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Facilitated smooth warehouse operations, maintaining clean and safe work environments.
  • Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
  • Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Education

High School Diploma -

East Aurora High School
Aurora
06-2022

Skills

  • Conflict management
  • Human resources support
  • Monitoring
  • Problem-solving
  • Active listening
  • Customer service
  • Critical thinking
  • Complaint resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Human Resources Assistant/Assistant Coach

Factor 75 (Adecco)
02.2024 - Current

Costumer Service

Sally Beauty
09.2023 - 02.2024

Costumer Service/Sales Associate

SKECHERS Factory Outlet
08.2023 - 02.2024

Shipping and Receiving Clerk

Welch Packaging
06.2022 - 08.2023

High School Diploma -

East Aurora High School

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