Devon Tolbert
Abilene
Summary
I have had a passion for animals and animal education for most of my life. I have five years of animal care experience and 8 years of customer service experience that has taught me a variety of skills. This includes interacting with the public, meeting their unique needs, assisting in helping in any way I can to make their experience great, answering questions, and educating customers and guests on what may be the best fit for their needs and handling sales. As well as animal handling and care, including birds, cats, dogs, reptiles, fish, insects, and small animals. My duties have consisted of cleaning enclosures, feeding, watering, administering medications and monitoring daily health. I have a love for helping people and animals, I'd love a chance to show that by becoming a part of the team.
Overview
14
14
years of professional experience
Work History
Pet Care Specialist
Petsmart
10.2020 - Current
- Delivered professional care and medical attention to small domestic animals in veterinary office setting.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Helped potential adopters navigate processes, completed paperwork and assessed suitability for animal care.
- Cleaned animal enclosures maintain clean living spaces for pets.
- Completed routine check-ups to assess animal health and chronic or acute concerns.
- Worked under direction of veterinarian to deliver treatments and support pet needs.
- Assisted Customers by answering questions, guiding them in the right direction for their needs and helping in any way needed
Donation Attendant
Goodwill Industries of the Columbia Willamette
05.2015 - 06.2017
- Displayed excellent customer service when greeting customers and accepting donations.
- Sorted and performed quality control measures of donated items.
- Prepared tax receipts and accurately maintained log of received donations and donors.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
- Maintained organized and clean worksite.
- Opened and closed facility according to operating hours to secure donations and funds.
- Respectfully communicated with diverse population of volunteers and employees.
Sales Associate
Panera Bread
01.2012 - 08.2013
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Replenished products daily for optimal freshness and visibility.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Prepared sandwiches, soups, salads and beverages using grill, microwave, and steam tables
Education
GED -
Key West High School
Key West, FLSkills
- Animal handling
- Animal care for a variety of species
- Administering Medication to animals
- Customer Service and sales
- Cashiering
- Warehouse Equipment Operation
- Appointment scheduling
Timeline
Pet Care Specialist
Petsmart
10.2020 - Current
Donation Attendant
Goodwill Industries of the Columbia Willamette
05.2015 - 06.2017
Sales Associate
Panera Bread
01.2012 - 08.2013
GED -
Key West High School