Summary
Overview
Work History
Education
Skills
Timeline
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Losha (Comet) Johnson

Kansas City,MO

Summary

Accomplished go-getter with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Enthusiastic tour manager and executive eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the industry and training in artist relations and as promotion leader. Motivated to learn, grow and excel in Industry.

Overview

4
4
years of professional experience

Work History

Chief Operating Officer

Heist Productions
Kansas City, MO
09.2022 - Current
  • Refined organizational structure to consolidate, streamline and delineate necessary functions.
  • Developed quarterly business plans to evaluate cost projections.
  • Developed and implemented recommendations for service improvement.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Managed divisional marketing, advertising and new product development.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Developed innovative sales and marketing strategies to facilitate business expansion.

Tour Manager

Hyper Digital
Kansas City, MO
08.2022 - Current
  • Oversaw marketing, PR and location-specific promotions.
  • Supplemented traveling tour crew with locally-hired workers.
  • Hired support workers, stagehands and tour talent.
  • Managed timekeeping and payroll delivery for 1 or more tour workers.
  • Controlled overhead costs and logistical expenses to meet tour budget goals.
  • Coordinated accommodations for crew and tour transportation between destinations.
  • Anticipated problems with meeting tour deadlines and developed alternative plans.
  • Located vendors for necessary supplies and equipment and organized on-time deliveries.
  • Partnered with marketing team, construction workers and drivers to coordinate logistics.
  • Supported team in delivering top-shelf tour entertainment by smoothly handling operational needs.
  • Guided groups of up to 2 to 3 people on tours of musical acts.
  • Provided information on various sites throughout [City] area, relaying little-known stories to provide interest.
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
  • Worked closely with management staff to create new and lucrative tours.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Director of Communications and Media Relations

Heist Productions
Kansas City, MO
10.2021 - Current
  • Managed media relations and campaigns to address public communications in crisis situations.
  • Built and strengthened relationships with members of media in order to promote positive coverage.
  • Transitioned from periods of inactivity to immediate stress and intensity with exceptional accuracy and alertness.
  • Developed and implemented short- and long-term communications strategies.
  • Oversaw website copy and social media platforms.
  • Multitasked effectively by speaking to callers and simultaneously typing information into system to maintain optimal performance levels.
  • Acted as point of contact for inbound media related calls.
  • Managed communications with external and internal stakeholders across entire incident lifecycle.
  • Represented company at multiple public forums and conferences.
  • Contributed to significant policy and corporate culture updates by writing internal manuals and memoranda.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Developed insights on marketing campaigns to assess performance against goals.
  • Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
  • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
  • Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Oversaw preparation of marketing copy, images, videos, emails and other collateral.
  • Directed marketing projects through conceptual planning, schedule management and final implementation.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Recruited and hired experienced contractors to complete projects on time and within budget requirements.
  • Considered business demands and customer preferences when developing pricing structures and marketing plans.
  • Mentored local personnel on best practices and protocols to maximize productivity.

Promotional Team Lead

Crowd Control Entertainment
Kansas City, MO
09.2021 - Current
  • Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
  • Collaborated with media representatives to optimize coverage of special events.
  • Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities.
  • Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
  • Demonstrated promotion tactics to average of 10-20 people per day.
  • Researched and identified new business opportunities.
  • Motivated team members to meet and exceed sales targets.
  • Utilized social media, email and web to engage target audience and promote events.

Artist Liaison

Heist Productions And Izzy Bizzy Productions
Kansas City, MO
04.2021 - Current
  • Cultivated relationships with other artists and internal partners to develop positive rapport for future opportunities.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Increased customer satisfaction by resolving issues.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Adhered to social distancing protocols and wore mask or face shield.

Education

No Degree - Music Production

Full Sail University
Winter Park, FL

No Degree - Convergent/Broadcast Journalism

Missouri Western State University
Saint Joseph, MO

High School Diploma -

Liberty North High School
Liberty, MO
05.2017

Skills

  • Excellent Communication
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Active Listening
  • Teambuilding
  • MS Office
  • Decision-Making
  • Flexible and Adaptable
  • Data Entry
  • First Aid/CPR
  • Training and Development
  • Critical Thinking
  • Clerical Support
  • Google Workspace
  • Self-Motivated
  • Written Communication
  • Planning and Coordination
  • Organization and Time Management
  • Good Telephone Etiquette
  • Problem-Solving
  • Interpersonal Communication
  • PPE Compliance
  • G-Suite

Timeline

Chief Operating Officer

Heist Productions
09.2022 - Current

Tour Manager

Hyper Digital
08.2022 - Current

Director of Communications and Media Relations

Heist Productions
10.2021 - Current

Promotional Team Lead

Crowd Control Entertainment
09.2021 - Current

Artist Liaison

Heist Productions And Izzy Bizzy Productions
04.2021 - Current

No Degree - Music Production

Full Sail University

No Degree - Convergent/Broadcast Journalism

Missouri Western State University

High School Diploma -

Liberty North High School

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Losha (Comet) Johnson