Comnesha Williams
Milwaukee,WI
Summary
Adept at compassionate caregiving and patient transportation, I leveraged skills in emotional support and safety awareness to enhance resident wellbeing at Heritage Senior Care Inc. By implementing motivational techniques and healthcare reporting, I significantly improved the quality of care, demonstrating a commitment to professional boundaries and patient care excellence.
Experienced with assisting residents in daily activities and providing emotional support. Utilizes strong interpersonal skills and attention to detail to maintain safe and clean environment. Knowledge of effective communication and problem-solving strategies to enhance resident well-being and comfort.
Professional with strong background in providing support and care in residential settings. Highly skilled in maintaining safe environment, assisting with daily activities, and supporting residents' needs. Known for effective teamwork, adaptability, and achieving positive outcomes. Strong interpersonal skills, empathy, and reliability ensure consistent and quality service.
Overview
6
6
years of professional experience
Work History
Residential Aid
Heritage Senior Care Inc.
01.2025 - Current
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
- Acted as a liaison between residents, families, and staff members to ensure open lines of communication regarding important updates or concerns about resident wellbeing.
- Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
Warehouse Worker
General Mills
11.2024 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Cashier
Target
08.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Paraprofessional
MPs School
09.2020 - 05.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Youth Advisor
West Allis West Milwaukee School District
03.2023 - 06.2023
- Developed and implemented educational programs for youth.
- Advised parents on ways to better support their children''s growth and development outside of the program sessions.
- Increased retention rates in youth programs by conducting surveys to gather feedback and adjusting strategies accordingly.
- Managed volunteer recruitment efforts by establishing partnerships with local schools, colleges, and other organizations interested in supporting the work of a Youth Advisor.
- Developed a safe and inclusive environment for all participants by enforcing anti-bullying policies and promoting diversity awareness.
- Created opportunities for youth members to showcase their talents through performances or exhibitions during community events.
Correctional Officer
Milwaukee County Jail
07.2021 - 02.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Material Handler
Postal Office
08.2021 - 12.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
Dietary Aide
St. Joseph Mercy Hospital
12.2020 - 05.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Caregiver
St. Ann
05.2019 - 02.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
General Support Specialist
Brown Street Academic
09.2021 - 10.2021
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
Host
Walmart
09.2019 - 05.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Associates - Criminal Justice
Bryant And Stratton College
Getzville, NY05.2015
High School Diploma -
Kilmer South High School
Milwaukee, WI06.2010
Skills
- Patient care
- Safety awareness
- Professional boundaries
- Emotional support
- Transportation assistance
- Meal preparation
- Housekeeping duties
- Motivational techniques
- Personal care assistance
- Adaptive equipment use
- Compassionate caregiving
- Dressing assistance
- Dementia care
- Medication administration
- Patient transportation
- Mobility assistance
- Laundry services
- Healthcare reporting
- Positioning management
Timeline
Residential Aid
Heritage Senior Care Inc.
01.2025 - Current
Warehouse Worker
General Mills
11.2024 - 01.2025
Cashier
Target
08.2024 - 11.2024
Youth Advisor
West Allis West Milwaukee School District
03.2023 - 06.2023
General Support Specialist
Brown Street Academic
09.2021 - 10.2021
Material Handler
Postal Office
08.2021 - 12.2022
Correctional Officer
Milwaukee County Jail
07.2021 - 02.2023
Dietary Aide
St. Joseph Mercy Hospital
12.2020 - 05.2022
Paraprofessional
MPs School
09.2020 - 05.2024
Host
Walmart
09.2019 - 05.2021
Caregiver
St. Ann
05.2019 - 02.2022
Associates - Criminal Justice
Bryant And Stratton College
High School Diploma -
Kilmer South High School
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