Summary
Overview
Work History
Education
Skills
Timeline
Generic

Concepcion Bravo

Acampo,CA

Summary

I am looking for a position to showcase my advance skills in customer service.

I can speak fluent Spanish to help with spanish speaking customers. I enjoy working with the public and I can provide excellent customer service. When a customer has an issue I go above and beyond to resolve the issue. I can also answer customers' questions about merchandise and advise customers on merchandise selection. I can stock shelves, racks, cases, bins, and tables with new or transferred merchandise. I am also an excellent team player.

I am dependable and responsible and if given the opportunity, I would love to showcase my abilities with your company.

Overview

30
30
years of professional experience

Work History

Caregiver

Private contact
Lodi, CA
04.2018 - 10.2023
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Team Leader

Delta Packing
Lodi, CA
04.2015 - 04.2021
  • Established clear expectations for employees, providing guidance when needed.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Ensured compliance with all safety regulations in the workplace.

Supervisor

Scientific Specialties Inc
Lodi, CA
06.1993 - 11.2014
  • Directed and supervised team of 15 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Maintained positive working relationship with fellow staff and management.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Education

High School Diploma -

Lodi High School
Lodi, CA
05-1992

Some College (No Degree) - Psychology

Delta College
Stockton, CA

Skills

  • Documentation
  • Basic Housekeeping
  • Records Maintenance
  • Medication Administration
  • Relationship Building
  • Medication and Appointment Reminders
  • Multitasking and Organization
  • Problem-Solving
  • Spanish Fluency
  • Heavy Lifting
  • Dependable and Responsible
  • Time Management
  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise

Timeline

Caregiver

Private contact
04.2018 - 10.2023

Team Leader

Delta Packing
04.2015 - 04.2021

Supervisor

Scientific Specialties Inc
06.1993 - 11.2014

High School Diploma -

Lodi High School

Some College (No Degree) - Psychology

Delta College

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Concepcion Bravo