Concepcion Fitchett
Mason,MI
Summary
Dynamic medical assistant and business owner dedicated to improving patient outcomes through effective operational strategies. Experienced in building strong client relationships and enhancing healthcare processes. Proven track record of successfully managing workflows and ensuring compliance with industry standards. Recognized for strong communication, organizational skills, and the ability to work effectively as part of a multidisciplinary healthcare team.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Medical Assistant
Lansing Urgent Care
Lansing , MI
08.2025 - Current
- Greet and prepare patients for examinations and procedures.
- Record patient medical histories, symptoms, and vital signs.
- Assist physicians during examinations and minor medical procedures.
- Administer medications, injections, and vaccinations as directed and permitted by state regulations.
- Collect and process blood, urine, and other laboratory specimens.
- Perform phlebotomy, EKGs, and other diagnostic tests.
- Follow HIPAA guidelines to protect patient confidentiality.
Owner/Salon Licensed Cosmetologist
All Ways Beauty
Mason , Mi
02.2024 - Current
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Led startup and creation of operational procedures and workflow planning.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Identified the needs of customers promptly and efficiently, to help them come back and become regular clients.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Subcontractor, Secretary
Millstone Construction Inc.
Mason , MI
10.2021 - 01.2024
- Monitored subcontractor activities, including work progress, labor costs, materials used, and other related issues.
- Inspected job sites for quality control purposes.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Developed and maintained strong professional relationships with suppliers, vendors, and other subcontractors to ensure priority service and competitive pricing.
- Built stairs for manufactured homes placed in mobile home parks.
Education
Medical Assistant
Ross Medical Education Center
Lansing, MI02-2025
Cosmetology - Diploma/ Completion of 1500 Hours
Douglas J Aveda Institute
East Lansing, MI02-2024
GED -
Potterville Adult Education HSE
Lansing, Mi04-2022
Skills
- Taking vital signs (blood pressure, pulse, temperature, respiration)
- Patient intake and medical history documentation
- Administering injections and vaccinations (if permitted)
- Phlebotomy (blood draws)
- Collecting and processing laboratory specimens
- Performing electrocardiograms (EKGs/ECGs)
- Assisting with examinations and minor procedures
- Sterilizing medical instruments
- Patient education
- Active listening
Certification
- BLS CPR 2025
- Bella Lash Classic Lash Certification, December 2023
- Cosmetologist license, January 2025
- HUD Manufactured Mobile Home Set Certificate, October 2024
Timeline
Medical Assistant
Lansing Urgent Care
08.2025 - Current
Owner/Salon Licensed Cosmetologist
All Ways Beauty
02.2024 - Current
Subcontractor, Secretary
Millstone Construction Inc.
10.2021 - 01.2024
Medical Assistant
Ross Medical Education Center
Cosmetology - Diploma/ Completion of 1500 Hours
Douglas J Aveda Institute
GED -
Potterville Adult Education HSE