Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Concepcion Fuentes

Riverside,USA

Summary

Positive and welcoming personality with strong communication and customer service skills. Self-motivated and result-oriented Administrative Assistant with 15+ years of experience. Skilled in calendar management, handling communications, coordination, datasheets compilation, and MS Office Excel and Outlook. Possesses significant experience in providing excellent customer service. Adept at multitasking as well as effectively collaborating with cross-functional teams in a fast-paced environment. Looking to procure a position with your establishment.

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

27
27
years of professional experience

Work History

Administrative Staff Team

Macy's, Riverside Galleria Tyler Mall
12.2023 - Current
  • Administrative Staff Support
  • Cash office
  • Generated reports
  • Assisted with editing schedules /Kronos
  • General office duties
  • Assisted with new employees onboarding
  • Assisted with current employees yearly compliance.
  • Supervised team members
  • Opened work orders and coordinated maintenance for repairs
  • Sales Support Associate
  • Assisted with purchases, returns, and credit card payments
  • Assisted with online orders

Private Sector

Self-Employed Riverside
10.1998 - Current
  • Prepared personal income tax for general public
  • Payroll
  • Intuit Online Payroll
  • PayChex Payroll
  • ADP Payroll
  • Assisted clients with their mail from
  • EDD
  • Internal Revenue Service
  • Franchise Tax Board
  • Maintained utmost discretion when dealing with sensitive topics
  • Handled clients inquiries; questions or disputes ensuring issues are resolved.
  • Paralegal Services
  • General Office Duties
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Administrative Assistant

Saveway Supplies, Riverside
03.2020 - 09.2023
  • Account Receivable
  • Cash, Credit Card, Check
  • Process remote deposits or walk-in deposits.
  • Communicated to vendors discrepancies of purchase orders.
  • Enter bills
  • Account Payable
  • Invoiced customers
  • Generated BOLs for shipments
  • Generated daily report of shipments and delivery ETA’s
  • General office duties

Seasonal Employee

Amazon Fulfillment Center, Rialto
11.2019 - 01.2020
  • Receive merchandise into the inventory system.
  • Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.

Office Administrative

DHD Global, Riverside
07.2016 - 10.2019
  • Payroll
  • Intuit Online Payroll
  • PayChex Payroll
  • ADP Payroll
  • Handled incoming mail from
  • EDD
  • Internal Revenue Service
  • Franchise Tax Board
  • Maintained utmost discretion when dealing with sensitive topics
  • Data Entry
  • Employee Time Tracking
  • Organizes Staff meetings
  • General Office Duties

Education

B.S. - Paralegal Studies

Platt College
Ontario, CA
10.2015

A.S. - Paralegal Studies

Platt College
Ontario, CA
10-2014

Skills

  • Type 45 WPM; 10 Key
  • Multi-tasking skills
  • Strong Leadership skills
  • Answering Multi-line Phones
  • Independent and team worker
  • Excellent Organization Skills
  • Microsoft Office; Excel & Outlook
  • Bilingual Fluent in English & Spanish
  • (Reading and Writing)
  • Attention to detail and ability to solve problems independently
  • Ability to prioritize functions and tasks in fast-paced environment
  • QuickBooks, Zarmoney and Zoho Book, FedEx, UPS, and Freight
  • Active listening
  • Critical thinking
  • Fluent bilingualism
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual

Timeline

Administrative Staff Team

Macy's, Riverside Galleria Tyler Mall
12.2023 - Current

Administrative Assistant

Saveway Supplies, Riverside
03.2020 - 09.2023

Seasonal Employee

Amazon Fulfillment Center, Rialto
11.2019 - 01.2020

Office Administrative

DHD Global, Riverside
07.2016 - 10.2019

Private Sector

Self-Employed Riverside
10.1998 - Current

B.S. - Paralegal Studies

Platt College

A.S. - Paralegal Studies

Platt College

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